Assistant Banquet Manager

General Purpose

Essential Duties

• Ensures quality and timely communication between Food and Beverage department, Kitchen, Convention and Catering Services regarding any changes, adjustments, or before, during and after a banquet function.
• Provides daily support and guidance to Food and Beverage Banquet personnel. Monitors job performance to ensure a successful meeting/banquet experience by our guest.
• Inspects and ensures the cleanliness and maintenance of all function space, public areas and service areas on all banquet levels.
• Keeps an inventory of equipment and helps to ensure the cleanliness of equipment.
• Ensure accurate and timely invoicing for all services rendered, to include recording events on the POS system.
• Posts all charges relating to food and beverage at the close of functions and calculates distribution of gratuity.
• Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
• Manages department members that may include, but is not limited to: Assistant Banquet Manager, Banquet Bartender, Banquet Captain, Banquet Chef, Banquet Server, Catering Coordinator.
• Assures that effective orientation and training are given to each new associate. Develops ongoing training programs.
• Monitors business volume forecast and plans accordingly in areas of manpower, productivity, costs and other expenses.
• Responsible for implementing and maintaining excellent service to achieve guest satisfaction.
• Communicates any changes or new policies and procedures to the department.
• Regular and reliable attendance.
• Conducts staff meetings with subordinates.

Education/Experience

• Associate’s degree (AA) and six months to one year related experience and/or training; or equivalent combination of education and experience.
• Driver’s License may be required. Alcohol Service Training.

Job Knowledge, Skill, And Ability Preferences

• Ability to read and speak English may be required in order to perform the duties of the job
• Knowledge of software applications such as Microsoft Word, Excel and POS system.