The Josie Hotel, Autograph Collection
Rossland, BC, Canada
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!
We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.
We are looking for our next great team member to join us on our Guest Services team. We are committed to providing you with:
Are you looking for a job where you can make a positive impact on each guest's experience? Do you enjoy providing exceptional customer service and creating memorable moments? If so, we have the perfect opportunity for you as a Guest Services Supervisor!
Job Overview:As the Guest Services Supervisor, you will assist in leading the Guest Services team to deliver exceptional guest experiences. This role involves overseeing daily operations, supervising team members, and ensuring guest satisfaction at all touchpoints, including outdoor activities. You will also be responsible for facilitating outdoor hikes and snow activities with guests, promoting the hotel’s outdoor programs, and providing hands-on leadership in both front-of-house and outdoor settings.
Here is what you will be doing each day:
Supervision and Leadership:
Guest Interaction and Satisfaction:
Outdoor Activities Leadership:
Hotel and Resort Knowledge:
Team Coordination and Communication:
Administrative and Operational Support:
Safety and Security:
Other Duties:
Who We’re Looking For:
Customer-Focused Individuals:Outgoing and passionate about providing exceptional guest experiences
Communication and Interpersonal Skills: Excellent verbal and written communication skills, coupled with strong interpersonal abilities
Does this sound like you?
Join our vibrant team at The Josie Hotel as a Guest Services Supervisor and play a pivotal role in curating memorable experiences for our guests. Apply now to become a part of our dynamic team!
At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.
SKI-IN, SKI-OUT AT OUR ROSSLAND, BC HOTEL
At The Josie, you’ll ski pristine powder on the best-gladed tree runs in North America. Sip handcrafted cocktails and brews made by bartenders you’ll refer to by a nickname. Feast on locally-inspired dishes, surrounded by mountain vistas. At our Rossland, BC hotel, you’ll learn what it really means to make the most out of every day. Offering a luxurious home base for adventure with 106 boutique guest rooms and suites, crackling fire pits, a fitness facility, a premium spa and ski concierge services. The award-winning Josie Hotel merges boutique accommodations with Red Mountain adventure and the distinct spirit of Rossland. With ski-in, ski-out & bike-in, bike-out access to RED Mountain Resort, a top British Columbia ski resort, you'll wake up just steps from endless terrain, immaculate conditions and total freedom. At our Rossland, BC lodging, you’ll experience the welcome of small-town charm and authentic mountain culture as our neighbours show you how to live like local legends do.
Address | 4306 Red Mountain Rd, Rossland, BC V0G1Y0, Canada |
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Property Type | Hotel |
# Jobs | 8 |
The Josie Hotel, Autograph Collection
Rossland, BC, Canada
A property of: Crescent Hotels & Resorts
8 days ago
8 days ago
The Josie Hotel, Autograph Collection
Rossland, BC, Canada
A property of: Crescent Hotels & Resorts
about 9 hours ago
about 9 hours ago
The Josie Hotel, Autograph Collection
Rossland, BC, Canada
A property of: Crescent Hotels & Resorts
5 days ago
5 days ago
The Josie Hotel, Autograph Collection
Rossland, BC, Canada
A property of: Crescent Hotels & Resorts
11 days ago
11 days ago
The Josie Hotel, Autograph Collection
Rossland, BC, Canada
A property of: Crescent Hotels & Resorts
7 days ago
7 days ago
The Josie Hotel, Autograph Collection
Rossland, BC, Canada
A property of: Crescent Hotels & Resorts
10 days ago
10 days ago
The Josie Hotel, Autograph Collection
Rossland, BC, Canada
A property of: Crescent Hotels & Resorts
16 days ago
16 days ago