Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Greet arriving guests/visitors; bid farewell to departing guests/visitors.
Assist guests and visitors into and out of the hotel van, including loading/unloading luggage.
Ensure that all driveways are kept clear; that vehicles are not parked or left standing in illegal spaces.
Monitor all parking areas/levels; report any vehicle/safety hazards; unauthorized personnel or potential security problems to Manager.
Monitor and maintain cleanliness and organization of all work areas; rectify any deficiencies.
Identify and explain hotel facilities and features to guests while escorting them to the hotel.
Relay accurate directions to guests on inquiries of transportation within the local area.
Handle guest complaints by ensuring guest satisfaction.
Monitor and maintain appearance of hotel van.
Ensure confidentiality of hotel guests and security of guests’ possessions.
Other duties as assigned.

Responsibilities

Hotel Van Drivers operate the hotel shuttle/van to transport guests safely and courteously to their desired location(s).

Qualifications

Valid driver’s license in the state of hotel’s operations.
Excellent driving record.
Must be 21 years or older.
Ability to provide legible communication and directions.
Previous guest relations and/or training.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
High school graduate or equivalent, some college preferred.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.

Comfort Inn & Suites Pittsburgh - Northshore

A hotel near top Pittsburgh attractions

When you’re looking for a hotel near downtown Pittsburgh that lets you get what you need for the day ahead, you’ll get to enjoy a stay at our Comfort Inn & Suites® Pittsburgh-Northshore hotel. Whether you’re visiting Pittsburgh for business or vacation, Comfort Inn is where you’ll find friendly staff, spacious suites and amenities you can count. Enjoy free WiFi throughout the hotel so you can easily check email or make online calls to colleagues or family. Our fresh and hearty signature breakfast is where you can start the day with hot coffee, cold juices and delicious options.

Hosting events in Pittsburgh is easier than ever with our meeting rooms and sixth floor terrace. Each event space is fully equipped and can be configured to accommodate your agenda, whether you’re hosting a workshop, reception or banquet.

We’re located in Deutschtown Historic District by Veterans Bridge just across the Allegheny River from downtown Pittsburgh. Our central location allows you to be close to local businesses, dining and entertainment like the David L. Lawrence Convention Center, Heinz Field and Andy Warhol Museum. At Comfort Inn & Suites Pittsburgh-Northshore, we know you’re traveling for a reason, so we’ll always do what we can to help make your trip a success.