Senior Sales Manager

The Empire Hotel, an iconic 4-star landmark near Central Park and Lincoln Center, is seeking a dynamic and ambitious Senior Sales Manager. This role offers the opportunity to grow into a Director of Sales, leading efforts to drive revenue growth and build lasting client relationships. Join our energetic and collaborative team and be a part of something legendary.

What You'll Do:

• Lead the Charge: Actively prospect and secure new business across various markets, focusing on group and transient bookings. Continuously develop strategies to maintain existing relationships and grow revenue with key accounts.
• Strategic Account Management: Build and manage long-term relationships with key decision-makers and influencers. Serve as the primary point of contact for major accounts and develop forward-looking account plans.
• Seal the Deal: Develop, negotiate, and close proposals and contracts to maximize revenue, showcasing our unique selling points—such as the Empire Rooftop Bar & Lounge and our iconic presence in popular culture, such as Gossip Girl.
• Drive Revenue: Proactively identify opportunities to grow accounts by leveraging knowledge of customer needs, operations, and challenges. Maintain a healthy sales pipeline to meet and exceed budgetary goals.
• Be the Face of the Empire: Represent the hotel at industry events, trade shows, and conferences. Conduct engaging site tours for potential clients, ensuring they experience our vibrant culture and unique offerings firsthand.
• Collaborate and Communicate: Work closely with the front office and operations teams to ensure every guest’s stay is seamless and memorable, aligning sales efforts with guest satisfaction initiatives.
• Achieve and Exceed: Meet and exceed revenue targets and market share goals set by the Director of Sales. Be flexible and proactive in pursuing business opportunities, including travel.

What We're Looking For:

• Sales Dynamo: You have 2+ years of hospitality or tourism sales experience in a management role, with a proven track record of meeting targets and driving revenue. Existing networks of key accounts are a plus.
• Relationship Builder: Excellent networking and relationship-building skills, with the ability to manage high-profile accounts and develop strategic, long-term partnerships.
• Communication Pro: Outstanding communication and negotiation skills, both written and verbal, with the ability to present confidently at all organizational levels.
• Team Player: A positive, professional demeanor with a knack for collaboration and teamwork.
• Go-Getter: Energetic and proactive, with a passion for entertainment and hospitality. Self-starter mentality with entrepreneurial spirit and ROI-driven sales understanding.

Perks and Benefits:

• 401K Contribution and Employer Match
• Bonus based on revenue achievements
• Comprehensive Medical and Dental Insurance
• Cell Phone Reimbursement
• Social Events & Team Outings
• Career Development Initiatives

Qualifications:

• Bachelor’s or Associate’s Degree in a related field (Hospitality/Business preferred)
• 2+ years of prior hospitality or tourism sales experience in a management role.
• Strong organizational, time management, and multitasking skills.
• Flexibility to work a varied schedule, including weekdays, weekends, holidays, and nights as needed.
• Skilled with Opera PMS, Microsoft Excel & Office365. Familiarity with Agency360, Delphi / S&C Systems.
• Experience managing Consortia, Corporate, and Group business.

Join Us at The Empire if you're ready to take your sales career to new heights in one of New York City’s most iconic hotels, apply today and become a part of our legacy!