Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Ensures compliance with and completion of all daily operational procedures by the Housekeeping Department.
Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that housekeeping team is informed as well.
Handle guest complaints ensuring guest satisfaction.
Hire, train and develop team members and ensure all required training is complete according to standards.
Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations.
Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands.
Ensure all end of month reports are completed to standard.
Assist staff with their job functions to ensure optimum service to guests.
Monitor and maintain cleanliness, sanitation, and organization of assigned areas.
Manages all aspects of employee performance to ensure productivity and a quality work environment.
Maintains Housekeeping Department’s annual budget.
Performs housekeeping, laundry, and houseperson functions whenever necessary.
Other duties as assigned.

Responsibilities

Maintains a high quality of services offered to guests through the management of the functional areas of the housekeeping department and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff.

Qualifications

Minimum 1-3 years of housekeeping management experience in the hospitality industry.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
High school graduate or equivalent, some college preferred.
Bilingual English/Spanish a plus.
Knowledge of proper cleaning techniques, chemical handling, requirements, and use of equipment.

Fairfield Inn & Suites by Marriott Dayton

Enjoy style & comfort at our modern downtown Dayton hotel

Unwind in a vibrant downtown location at Fairfield Inn & Suites Dayton. Stay across the street from Day Air Ballpark, near the Dayton Children's Hospital, the Schuster Center and the National Museum of the United States Air Force. Our hotel in Dayton, OH, features a range of amenities, including free high-speed Wi-Fi, 24-hour business and fitness centers and a complimentary hot breakfast each morning. Book a spacious hotel room, which features a large workstation, plush bedding, microwave, mini-refrigerator and smart HDTV with Netflix and YouTube, and save with our current hotel deals. Visit RiverScape for kayaking and other river activities or stroll along one of the nation’s largest networks of paved recreational trails. From live theater and art galleries to independent films and minor league baseball games, our downtown hotel places you near the best of Dayton, OH.