Sales Manager - Memoir Portland

We are seeking a dynamic and experienced Sales Manager to oversee and drive sales efforts for our Memoir Portland Buckman Residential building. The ideal candidate will be adept at managing multiple sales channels, developing strategic plans to maximize revenue, and building strong relationships with clients. This role requires a unique blend of hospitality and residential sales expertise, primarily in business transient accounts, to ensure optimal occupancy and profitability for both segments.

About Memoir Residential

Memoir is a collection of dynamic multifamily residential properties throughout the U.S., combining hospitality and design expertise with flexible leasing options. Memoir Residential creates meaningful places to live within storied neighborhoods. Memoir cultivates meaningful residential living experiences for creative, curious people who appreciate great design. Amenities include food and beverage programming, entertaining areas, swimming pools, fitness studios, bicycle storage, pet grooming stations, and co-working spaces.

Job Duties And Responsibilities  

• Develop and implement comprehensive sales strategies for furnished residential apartments.
• Analyze market trends, competitor activity, and customer needs to identify business opportunities.
• Generate leads and maintain a pipeline of potential clients and tenants through networking, industry events, and targeted outreach to ensure a steady flow of business.
• Conduct site visits, presentations, and negotiations to secure new business and retain existing clients.
• Build and nurture partnerships with national and local businesses and community organizations to drive sales and brand awareness.
• Work with the marketing team to create and execute promotional campaigns, advertising, digital marketing strategies and promotional packages that cater to both transient guests and long-term residents.
• Represent the residential property at industry events, trade shows, and networking functions.
• Assist in organizing promotional events and open houses for residential living units.
• Build and maintain strong relationships with corporate clients, travel agents, relocation companies, and potential tenants.
• Address and resolve any client issues or complaints promptly and effectively.
• Monitor and analyze sales performance, occupancy rates, and revenue metrics for both residential segments.
• Implement pricing strategies, promotional offers, and packages to maximize revenue and occupancy.
• Negotiate contracts, terms, and conditions with clients and vendors to secure favorable agreements for residential segments.
• Ensure compliance with contractual obligations and address any issues that arise during the contract lifecycle.
• Prepare detailed sales reports, including performance metrics, forecasting, and trend analysis.
• Utilize data to generate actionable insights and make data-driven recommendations for improving sales strategies and budget planning.
• Assist in developing and managing the sales budget for residential segments.
• Collaborate with the hotel and residential teams to ensure alignment of sales objectives and operational goals.
• Establish and maintain a feedback loop with the operational teams to ensure sales strategies are aligned with operational capabilities and client expectations.
• Foster a culture continuous learning and professional growth.

Education And Experience 

• Bachelor’s degree in Business, Hospitality Management, Marketing, or a related field preferred
• Minimum of 5 years of experience in sales management, with a strong background in both hotel and residential sales.
• Proven track record of achieving sales targets and driving revenue growth.

Knowledge, Skills And Abilities 

• Demonstrates dependability and a sense of urgency; takes responsibility for achieving results and overcomes obstacles.
• Effectively presents ideas and information; listens actively and communicates comfortably with various audiences.
• Adapts to change, transitions between tasks efficiently, and maintains focus amidst shifting priorities.
• Proactively addresses issues, focuses on results, and demonstrates enthusiasm and a “can-do” attitude.
• Manages multiple projects, prioritizes effectively, and organizes tasks and resources to meet goals.
• Works collaboratively with others, supports team decisions, and contributes to team efforts to achieve business objectives.
• Strong analytical and problem-solving abilities.
• Proficiency in Microsoft Office Suite and CRM software; experience with property management systems is a plus.

Benefits

• Competitive compensation package
• Medical, dental, and vision insurance
• Free Telemedicine and Virtual Mental Health care access starting day one!
• 401(k) plan with employer matching
• PTO and Holiday Benefits
• Pet Insurance
• Growth opportunities

*Memoir Residential is an Equal Opportunity Employer.