Senior Catering Manager

Caribe Royale Orlando Hotel
Orlando, FL

Posted 7 days ago

The Senior Catering Manager is primarily responsible for driving local/social sales, executing events and meeting financial objectives for the department.

Scope of Position

The Senior Catering Manager is primarily responsible for driving local/social sales, executing events and meeting financial objectives for the department.

Position Requirements

  • Minimum of 3 years of catering management experience in a resort hotel operation.
  • Strong understanding of meetings, social events and weddings (traditional and ethnic weddings).
  • Great leadership and communication skills.
  • Ability to maintain composure and objectivity under pressure.
  • Able to handle a multitude of tasks in an intense, ever-changing environment.
  • Effective at handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
  • Possesses outstanding customer service skills, professional presentation, and sophisticated communication skills.
  • This position will require the operation of a motor vehicle.

Responsibilities

  • Develop and implement comprehensive sales strategies to achieve catering revenue targets.
  • Pursue new business opportunities through proactive prospecting and networking.
  • Manage existing client accounts, nurturing relationships to foster repeat business and referrals.
  • Prepare and present proposals, contracts, and banquet event orders (BEO's) in a professional and timely manner.
  • Conduct site visits, pre-planning visits and menu tastings.
  • Ensures proper management of all social activities and catered events, including, but not limited to sales, planning, diagrams and corresponding administrative procedures.
  • Oversees the administrative processes associated with the event planning phase and the associated transitions between Catering and the handover to banquet operations.
  • Maintains customer satisfaction to ensure retention and growth of business through referrals and repeat events.
  • Ensures that regular, ongoing communication is happening in all areas of event operations.
  • Any other reasonable duties as required by management.

Education

Bachelor's degree in hospitality management, business administration, or related field; or 5 years' experience in event management, food and beverage, sales and marketing, or related professional area.

Skills and Abilities

  • Ability to communicate in the English language. Second language is a plus.
  • Ability to work flexible schedules including holidays and weekends and perform multiple tasks.
  • Knowledge of proper chemical handling, cleaning techniques, and use of equipment/machinery.
  • Experience using computers and software programs like Microsoft Office (Word, Excel, and Outlook).

Physical Requirements

  • Must be able to work in a fast-paced environment.
  • Must be physically fit to lift, pull, and push items up to 50 pounds.
  • Also requires standing/walking/reaching and bending throughout shift.

I acknowledge that I have reviewed the Senior Catering Manager job description. This is a summary of the main responsibilities for this position. Business demands dictate work hours and schedules. Attendance and timeliness are a requirement of this position. Management retains the discretion to add or change the duties of this position at any time, to meet our guests' needs. I understand that I must also adhere to the property service standards, as well as grooming and uniform standards specific to this position, always maintaining a neat and clean appearance. I will also adhere to any OSHA (safety) practices and wear any assigned PPE (personal protective equipment) as needed.

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

https://cariberoyale.applicantpro.com/jobs/3449651-999767.html

Caribe Royale Orlando Hotel

About the company

Caribe Royale Orlando, an all-suite resort and convention center located just 1.5 miles from Disney and offering 1,217 one-bedroom suites and 120 newly renovated two-bedroom villas which are perfect for small meetings, bridal suites and large families. The main tropical pool is located in the center of the hotel with waterfalls and 75-foot waterslide. More than 240,000 square feet of meeting space allows for groups of up to 5,200 people and banquets for up to 400 people. Perfect for all your meeting and wedding needs. Work out in the 3,200 sq. ft. two-story state-of-the-art fitness center. The Island Spa offers nail services, body and massage treatments. Dining options include In-suite dining, Starbucks®, fine dining at our AAA Four Diamond-rated Venetian Chop House), Calypso's Pool Bar & Grille, and the Rum Bar featuring BACARDÍ ®. Scheduled shuttles are available to the Walt Disney World® Theme Parks and an evening shuttle to Disney Springs®. High-speed wireless internet is available in all suites, meeting space and public areas.

Address 8101 World Center Drive, Orlando, FL 32821-5407
Property Type Hotel
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