Pool & Beach Attendant (12/1/24 09/07/25) Temporary

Essential Duties And Responsibilities

• Assist guests courteously and efficiently according to hotel, Forbes, and Leading Hotels of the World standards.
• Ensures that work station is clean at all the times.
• Verify and Check in guests at pool and beach huts
• Verify and check in outside clients with reservations to access pool and beach
• Provide wristbands to guests and reservation clients daily
• Set up retail merchandise and water station at pool desk daily
• Set up cabana and daybed rented for each day
• Set up and break down daybeds at beach area daily
• Answer phone calls and radios according to standards
• Use drills for beach umbrellas as needed by guests
• Bring bins of clean towels to pool desk, north and south hut as scheduled
• Bring dirty bins to basement and weight them. Communicate weight of each bin to management
• Keep chairs and tables clean and clear of linen and debris throughout the day
• Adhere to all Aloha procedures.
• Verify guest satisfaction.
• Anticipate guest needs.
• Attend all training classes and departmental meetings.
• Adhere to end of shift report procedures.
• Adhere to all the opening and closing duties.
• Adhere to all cash handling policies.
• Attend daily pre shift/communication meeting
• Generate a good atmosphere

• Ensure all pool and beach furniture is neatly arranged and cleaned as well.
• Adhere to towel card standard operating procedures.
• Provide guests with towel and chair service.
• Open all umbrellas, clean table tops, and wipe off all chairs.

• Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.

Education / Experience

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High School diploma or general education degree.
• At least 1 year of experience with a pool & beach operation.
• Previous food service experience helpful.

Requirements

• Physical demands
  • While performing the duties of this job, the team member is frequently required to sit, stand, walk, talk and hear.

• • Ability to lift from 25-80 pounds.
• Communication
  • Ability to communicate, both verbally and written, effectively with guests, vendors and co-workers
  • Must read, write and speak the English language fluently.
  • Able to use computerized Aloha system.

Work Environment

The work environment characteristics described here are representative of those that a team member must be able to handle to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform in this environment.

Noise level in the work environment is usually moderate.