General Manager - Liberte Chic Lounge

Sofitel Philadelphia at Rittenhouse Square
Philadelphia, PA

A property of: Accor North America Posted 7 days ago

SAVE

What’s in it for you:

  • Unlimited career development opportunities, both nationally and internationally.  The sky is your limit!
  • Make your mark, by being part of a high performing team which supports and inspires you to reach your highest potential.
  • Give back through our Corporate Social Responsibility activities and local community based philanthropy.

Liberte Chic Lounge - General Manager

Job Overview:

The Liberte Chic Lounge General Manager is responsible for the overall operations of the restaurant and bar, including managing staff, ensuring exceptional customer service, maintaining inventory, and driving revenue growth. The role involves strategic planning, financial management, and adherence to health and safety regulations.

Key Responsibilities:

  1. Operational Management:
    • Oversee daily restaurant and bar operations, including opening and closing procedures.
    • Ensure high standards of food quality, service, and cleanliness.
    • Monitor and adjust staff schedules to meet business needs.
  2. Staff Management:
    • Recruit, hire, train, and develop staff members.
    • Conduct performance evaluations and provide feedback.
    • Address and resolve staff conflicts or issues.
  3. Financial Oversight:
    • Develop and manage budgets, forecasts, and financial reports.
    • Monitor and control expenses, including labor and inventory costs.
    • Implement strategies to increase sales and profitability.
  4. Customer Service:
    • Ensure exceptional guest experiences by addressing complaints and resolving issues.
    • Implement and maintain service standards and practices.
    • Develop and execute promotional events and marketing strategies.
  5. Inventory and Purchasing:
    • Manage inventory levels and order supplies as needed.
    • Develop relationships with suppliers to ensure quality and cost-effectiveness.
    • Conduct regular inventory checks and audits.
  6. Compliance and Safety:
    • Ensure adherence to PA and Philadelphia health and safety regulations.
    • Maintain a clean and safe work environment for staff and customers.
    • Implement and enforce safety protocols and procedures.
  7. Marketing and Promotion:
    • Develop and execute marketing strategies to attract and retain customers.
    • Manage social media accounts and online presence.
    • Coordinate with local businesses and community groups for promotions and partnerships.
Qualifications

Qualifications:

  • Experience: Proven experience as a restaurant or bar manager, preferably in a similar setting.
  • Education: Bachelor’s degree in hospitality management, business administration, or a related field (preferred but not always required).
  • Skills:
    • Strong leadership and organizational skills.
    • Excellent communication and interpersonal abilities.
    • In trends of latest F&B trends and concepts
    • Ability to work under pressure and manage multiple tasks simultaneously.
    • Knowledge of food safety and sanitation regulations.

Work Environment:

  • Fast-paced and dynamic setting with occasional evening and weekend hours.
  • Physical demands include standing for long periods and handling food and beverages.
  • The role is primarily focused on the evening shift.
  • Requires availability to work on Fridays and Saturdays.

Visa Requirements:  Must be legally eligible to work in United States. The hotel is unable to assist candidates in obtaining US work authorization. 

Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

  • Be part of an exciting and influential team to guide the transformation of luxury, French hospitality.
  • We recognize and celebrate team and individual successes.
  • A brand influenced by French indulgence offering a genuine experience of art de vivre for both employees and guests.

Sofitel Philadelphia at Rittenhouse Square

Sofitel Philadelphia blends French elegance with American style providing a refined environment for upscale business and leisure travel in the city center just minutes from historic attractions.

This sophisticated downtown hotel is conveniently situated near the Kimmel Center and Rodin Museum. Delight in the architectural highlights of the hotel, such as a geometric lobby floor design inspired by Shaker quilts and crafted from seven types of stone. Then explore art and culture nearby at impressive exhibits including The Barnes Foundation's world-class art collection. Guests of our pet friendly hotel will appreciate our stylish accommodations.Select from 306 elegant rooms on 14 floors including 67 luxurious suites all featuring Sofitel's luxurious feathertop and duvet sleep system - SoBed.

Discover fine dining with the delicious cuisine of Liberte Urban Chic Lounge, a stylish restaurant and bar that brings back a bygone era with contemporary French-inspired food served in one of the city's loveliest settings.

Address 120 South 17th Street, Philadelphia, PA 19103
Property Type Hotel
# Jobs 23
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