Complex Senior Manager - Business & Leisure Sales

We believe our guests select the Chicago Athletic Association because of our caring and attentive team members who are focused on providing efficient service and meaningful experiences.

Join us for this incredible opportunity to be part of our team as a Complex Senior Sales Manager - Business and Leisure at the Chicago Athletic Association (CAA) … Not only will you be part of a rock-star team, but you'll get to be part of a company that consistently earns a spot in Fortune’s 100 Best Companies to Work For!

We Offer Excellent Benefits:

• Complimentary room nights, Discounted and Friends & Family Room Rates  
• Medical, Prescription, Dental and Vision Insurance  
• 401K with company match 
• Paid Time Off, Personal Days and Paid Holidays 
• Paid Family Bonding Time and Adoption Assistance  
• Free team member meals during shift  
• Employee Stock Purchase plan  
• Complimentary Access to Working Advantage, Headspace and numerous discounts at various retailers

COVID- 19 Safety:

Hyatt Hotels and the Chicago Athletic Association follows all COVID-19 CDC and City of Chicago Health department protocols for the safety of our team members, colleagues and guests.

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

The Complex Senior Sales Manager - Business and Leisure is a fully competent individual who has high-level experience in the sales process and function. A top producer within the hotel, who has demonstrated through performance a commitment and expertise in business travel direct sales/leisure direct sales, project business, national and local accounts. The qualified candidate is a key member of our sales team and will play a very active role in the hotel's shifting share and total revenue management strategies. This position will be responsible for increasing qualified BTS sales volume by developing key relationships with new BTS accounts and growing production with assigned existing accounts within the hotel.

The ideal candidate will oversee 2 manages hotels, including the following properties:

Chicago Athletic Association

Hotel Kansas City 

Essential functions include, but are not limited to:

• Develop new BTS accounts via research and connections including key national accounts
• Manage Travel Agency and Consortia transient business
• Negotiate and execute contracts for Volume Accounts
• Prepare and present proposals and/or contracts to prospective customers
• Develop and execute on-site and field presentations to prospective clients and creating that WOW factor
• Engage in outside sales activities to discuss business opportunities and entertain customers and have a strategic outlook on how to close a contract.  Develop client relationships in the area and work on key untapped resources
• Participate in industry-related organizations and the local community to develop business
• Attend departmental meetings and other scheduled meetings to support business
• Travel required (30-40% of the year)
• Ability to analyze STR report, data and use to create action plans to capture all corporate clientele. 

Chicago Athletic Association is dedicated to building a diverse, inclusive and authentic workplace.  Our team members work in an environment that demands exceptional performance yet reaps great rewards.  Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Located on Michigan Ave, the Chicago Athletic Association hotel is a historic landmark transformed into an incomparable boutique hotel with some of Chicago's best outdoor spaces, such as Millennium Park and Maggie Daley Park, right outside their front door. Inside this 1890s monument, you'll find 240 guest rooms & suites, 17,000 sq ft of event space, and seven award-winning dining destinations. The Chicago Athletic Association hotel, part of the Unbound Collection by Hyatt, was recently voted #1 best hotel in Chicago by the readers of Condé Nast Traveler.

For immediate consideration, click Apply Now and complete an application for the Complex Senior Sales Manager - Business and Leisure position at CAA on the Hyatt Careers Site!