Associate Golf Professional

Fargo Country Club is excited to announce the exceptional career opportunities of Associate Golf Professional. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service.

General Responsibilities

• The position will assist the Head Golf Professional in the management of day-to-day golf operations of the facility. Experience in instruction, club fitting, golf shop merchandise operations and tournament operations are important. This person will be an active ambassador for an exceptional golf experience.

Specific Responsibilities

• Assist the golf shop team in overseeing the management and performance of all golf shop and applicable department operations and services; assure high standards and total customer satisfaction.
• Assist with management of Player Services Staff to ensure the highest quality of customer service is achieved.
• Assist with the administration of applicable staff via recordkeeping, work schedules, etc. in accordance with facility human resource policies and state and federal labor laws.
• Facilitate a professionally manage tournament operation. Coordinate tournament operations and weekly events for men’s and women’s programs including planning, pre-tournament operations, post- tournament billing, promotion, course set-up, preparation, scoring, prize distribution, and follow up.
• Directing the flow of traffic on the course, enforcing facility rules, assisting customers with course etiquette, alerting management to any golf course problems, promoting the facility and its events and assisting players with any on-course problems.
• Oversee and enforce golf shop operations policies, procedures, controls, and fee structures to ensure the safekeeping of assets, inventory and resources.
• Assist in the inventory control of hard goods, soft goods, and special orders including: ordering procedures, receiving procedures, inputting into point of sale, pricing procedures, display, and sales
• Trains, motivates and develops Golf Shop staff to ensure effective sales and service performance and techniques and product knowledge.
• Assist with all opening and closing procedures.
• Conduct individual lessons and group clinics, as applicable.
• Play golf with a variety of Members in competitive and non-competitive situations.
• Conduct oneself in a professional manner and maintain a professional image at all times

Qualifications

• 3-5 years of experience as an Assistant Professional preferred.
• The successful candidate must be very visible, easily approachable, pro-active in nature, and possess a strong desire to learn the skills necessary to become a Head Golf Professional.
• Fundamental knowledge of the game of golf, rules of golf, golf facility operations and tournament operations
• Experienced computer user including; Microsoft Word and Excel. Proficient in other applications, i.e. email, internet, tournament software and databases.
• Golf Genius tournament management and Golf Genius Golf Shop platform experience

Requirements

• Bachelor’s degree (BA/BS) preferred
• PGM Graduate preferred
• PGA Class “A” Preferred