Job Description

Shifts start at 5:30am, be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Handle guest complaints ensuring guest satisfaction.
Maintains standards of quality and cleanliness throughout daily assignments.
Observes all house and safety rules, food handling procedures, and security procedures.
Assist with inventories as scheduled.
Follow maintenance program and cleaning schedule.
Other duties as assigned.

Responsibilities

Welcome, greet and interact with guests in the breakfast and lobby area. Responsible for the setup, service, maintenance, and breakdown of the breakfast bar line; prepare specified food items at the breakfast bar, replenishing food and assist in serving food from the breakfast bar line to the guests, courteously and efficiently in accordance with departmental quality standards and specifications.

Qualifications

Minimum one year customer service experience; previous hotel experience preferred.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.
Food safety certification preferred.

TownePlace Suites by Marriott Miami Homestead

Settle into a great stay at our Homestead hotel

Stay at the TownePlace Suites Miami Homestead, nestled between the Everglades and Biscayne National Parks with easy access to area attractions such as the Homestead Miami Speedway. Located at the Gateway to the Keys, our pet-friendly, extended stay hotel offers spacious suites with plush bedding and a variety of modern amenities including an on-site bocce court, basketball court, outdoor patio with Weber grills and game room with three large TVs and Xbox consoles. Start your day by preparing a meal at your in-suite full kitchen or stop by our complimentary hot breakfast buffet. Business travelers will appreciate our suites' ergonomic workstations and free high-speed Wi-Fi. Stay fit in our 24-hr Fitness center or go for a swim in our sparkling outdoor pool. Host your next meeting or social event in our venue with AV equipment and an on-site special events team. Whether you're visiting a loved one at Homestead Hospital or conducting business in South Florida, settle into a great stay at our Homestead hotel.