Food and Beverage Outlet Manager
InterContinental New Orleans
New Orleans, LA
Job Type
Description
Reports To
AGM/Food and Beverage Director, Asst F & B DirectorSupervises
F & B Outlet Supervisor, F & B Outlet AssociatesJob Purpose
To manage the restaurant’s operation, maintaining established cost and quality standards so as to ensure superior service and maximize profits.Job Responsibilities
- Develop short term and long term financial and operational plans for the restaurant which support the overall objectives of the company.
- Prepare the annual budget.
- Monitor the performance of the restaurant through verification and analysis of customer satisfaction systems and financial reports. Initiate corrective action.
- Maintain product and service quality standards by conducting ongoing evaluations and investigating complaints. Initiate corrective action.
- Implement and maintain sales/marketing programs.
- Establish and maintain a pro-active human resource function to ensure employee motivation, training and development, wage/benefit administration and compliance with established labor regulations.
- Establish and maintain applicable preventative maintenance programs to protect the physical assets of the restaurant.
- Maintain a security function which protects both the assets of the restaurant and the personal safety of employees and customers.
- Implement and maintain effective two-way communication systems which reach all employees.
- Develop new programs which result in an increased level of customer satisfaction and operational excellence.
- Other duties as assigned.
Job Skills
- Read and interpret business records and statistical reports, and make business decisions based on production reports and similar facts, as well as experience and opinion.
- Use mathematical skills to interpret financial information and prepare budgets.
- Analyze and interpret policies established by administrators.
- Change activity frequently and cope with interruptions.
Requirements
Education
- Bachelor’s degree in Management, Business or related field preferred
Experience
- 2 years dining room supervisor experience, 1 year host/cashier experience, 2 years waiter exp.; OR, equivalent combination of education and experience.
Licenses/Certifications
- TIPS certification required and Food Safety certification
Salary Description
Compensation: Range $60,000.00 - $70,000.00 annually
InterContinental New Orleans
Glamour and Tradition Converge in New Orleans
The cultural and culinary pleasures of The Big Easy are at your feet at the InterContinental New Orleans. The French Quarter, with its roots of jazz and blues, is just two blocks away while the renowned Arts District is also a short walk. The traditions of New Orleans are as near as our front door, as our landmark hotel is on the route of more than 30 annual parades. We'll dazzle your attendees with seamlessly delivered meetings, weddings and galas for business or social events.
Our richly appointed and sophisticated guest rooms feature New Orleans inspired decor, local art, and plush bedding. Choose from either a king or two queen-sized beds, and enjoy high-speed internet, a Keurig coffee machine, mini bar, and other fine amenities.
Join us on a culinary journey that unveils the largesse of New Orleans’ timeless cuisine. Whether at our signature restaurant Trenasse, for Cajun-Creole dishes, or the more casual Pete’s for breakfast or light fare, we invite you to satiate your appetite.
Navigate our meeting space with ease, concentrated to two floors linked by a grand staircase. Recently renovated and brilliantly adaptable, our 33,000 square feet of event space is bathed in natural light, bringing energy and balance to your gathering.
| Address | 444 St Charles Avenue, New Orleans, LA 70130 |
|---|---|
| Property Type | Hotel |
| # Jobs | 6 |
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