Reservations Agent Monday to Friday (9-6)

SilverDoor Americas
Denver, CO

Posted 18 days ago

We're currently looking for a Reservations Executive (Monday to Friday) to join our growing Americas team in Denver, where you'll be part of a global team and the key point of contact for some of our major clients when it comes to corporate accommodation bookings.

Bonus

Your Role

You will work in Account Management – the largest and liveliest team at SilverDoor – to manage client accommodation requests over the telephone and via email, providing an efficient and thorough personalised service which caters to our clients’ needs.

The clients handled by the Account Management team are predominantly large companies who send employees on business trips around the world. Ensuring these clients are impressed by the quality of our service will be a vital aspect of your role. You will be given opportunities to visit properties and attend events with our partners and clients, and over time you will progress to developing new clients of your own. For the right people, the opportunity also exists to advance within the department to a team management position.

The ideal attributes:

  • Great people skills and an excellent telephone manner
  • Self-motivated and results driven
  • Good problem solving skills
  • Confident, friendly and hardworking
  • An engaging personality
  • Excellent numeracy skills
  • Consistency and attention to detail

Who We Are

We are the world`s leading provider of corporate serviced apartments. Working directly with over 3,000 property operators, we provide our clients and customers with the largest collection of serviced apartments in the world with over 1 million serviced apartments in 126 countries. We pride ourselves on the personal and friendly service we deliver which sets us apart from the competition and ensures our clients return to us time after time.

As a company we operate across seven offices in London, Lancaster, Madrid, Denver, Singapore, Dubai and Hyderabad and place great value on each member of our team, referred to affectionately as our SilverDoorians. We make sure our people are rewarded for their hard work and look forward to coming to work each day.

Benefits

Our offices are primed to engender a team atmosphere, with breakout spaces provided for you to enjoy time with your colleagues, In addition to a fantastic work environment, you can look forward to a vibrant social scene outside the workplace with events, parties and activities held year round for everyone to enjoy.

Other benefits that you will receive working for us are:

  • Competitive salary
  • Company healthcare programme with access to 1000s of discounted retailers
  • A paid day off to celebrate your birthday
  • Cycle to Work scheme
  • Long service holidays
  • Annual employee recognition awards
  • Christmas saving scheme
  • Holiday purchase scheme

Compensation: $43,000 - $47,800

SilverDoor Americas

SilverDoor is the world’s most trusted corporate accommodation provider. Partnered with over 2,000 serviced apartment operators, we provide the greatest choice of corporate accommodation around the globe. Founded in London in 2000, we have been at the forefront of the industry ever since.

Complementing the expertly sourced serviced apartments we offer, our strategically placed worldwide offices and expert staff provide personalised support and exemplary customer service, resulting in a seamless booking experience. 

Our innovative online booking tool enables clients to book properties online and efficiently manage their reservations with ease. Our technology and service enables us to work with multinational corporations to save them time, reduce their accommodation spend by negotiating the best rates on the market and improve the experience of their employees travelling on business.

Furthermore, our approach to safety and sustainability ensures your travel programme protects both your travellers and the environment – with our accreditation and compliance programme promoting the very best rigorous safety measures in the properties we recommend, and our partnership with Trees4Travel enabling our clients to offset their carbon emissions by planting trees around the world. 

With our five star Trustpilot rated service, leading technology and extensive portfolio, we are able to cater to business accommodation requests across the world; ensuring excellence every time.

Address 1801 Wewatta Street, Suite 11017, Denver, CO 80202
Property Type Regional Office
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