Associate Golf Professional

Full-Time

• The Associate Golf Professional position is seasonal, March through November. The position will assist the Director of Golf and Head Golf Professional in the management of day-to-day golf operations of the facility. Experience in instruction, club fitting, golf shop merchandise operations and tournament operations are important. This person will be an active ambassador for an exceptional golf experience.

Specific Responsibilities

• Assist with golfer check-in and fee collection; control and manage play
• Assist with all opening and closing procedures
• Assist in managing facility tournament operations including weekly events
• Assist in tournament operations and weekly events including planning, pre-tournament contracts, post- tournament billing, promotion, course set-up, preparation, scoring, prize distribution, and follow up
• Conduct individual lessons and group clinics
• Assist with men’s, women’s, and junior golf events and programs
• Assist in Player Development programs using PGA tools and resources
• Assist with management of outside service staff to ensure the highest quality of customer service is achieved
• Assist in managing golf car operation, practice facility, and club storage service (as applicable)
• Provide club repair and club fitting services to customers
• Directly responsible for timely and consistently maintaining the club’s USGA Handicap System
• Assist in the inventory control of hard goods, soft goods, and special orders including: ordering procedures, receiving procedures, inputting into point of sale, pricing procedures, display, and sales
• Play golf with a variety of customers in competitive and non-competitive situations
• Conduct oneself in a professional manner and maintain a professional image at all times
• Assist with the administration of applicable staff via recordkeeping, work schedules, etc. in accordance with facility human resource policies
• Assist in coordinating golf activities with other departments

Knowledge, Skills And Traits

• Maintain PGA of America membership in good standing in an active classification
• Actively pursue PGA membership (if a PGA Apprentice) in a timely manner through the PGA Professional Golf Management (PGA PGM) program
• Fundamental knowledge of the game of golf, rules of golf, golf facility operations and tournament operations
• Fundamental supervisory practices and principles
• Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees
• Strong organizational, planning and prioritization skills
• Self-motivated with desire to promote and market
• Service and customer focused attitude
• Experienced in written and oral business communications
• Remain up-to-date on customer relationship management tactics and strategies
• Utilize the resources of PGA player development programs such as Get Golf Ready, PGA Sports Academy, Tee it Forward and others
• Experienced computer user including; Microsoft Word and Excel. Proficient in other applications, i.e. email, internet, tournament and database
• Maintain and promote a positive professional image within the community
• Attend conferences, workshops, meetings, and trade shows to keep abreast of marketing and business trends
• Maintain a credible golf game and remain current on teaching innovations

Work Experience

• Preferred 3 years of similar Assistant Golf Professional work experience
• Golf Genius, Jonas Software, and EZ Links tee sheet knowledge