Sales Manager - Inn at Villanova

Villanova University Sales Manager- Inn at Villanova

Radnor, PA (Onsite)

• Ignite Your Career at Villanova University! Whether undergraduate or graduate, faculty or staff, each community member brings with them a wealth of experiences that enrich our University and shift our perspectives. As a part of this community, your work will improve lives and ignite change!

Why work at Villanova? Join a mission-driven organization. Since Villanova University’s (https://www1.villanova.edu/university/president/about-university.html) founding in 1842, we have been inspired by the values of truth, unity, and love, and are a community dedicated to service to others. We believe that an inclusive community fosters an understanding and appreciation for diversity among our students, faculty, staff and administrators.

The Office of Diversity, Equity and Inclusion (https://www1.villanova.edu/university/diversity-inclusion.html) works to address issues of equity and justice in a variety of ways including workshops, events and employee resource groups. Villanova’s most precious asset is our people. As an employee, you will receive a holistic benefits package, generous paid time off, a competitive retirement savings plan, flexible work options, wellness programs including gym membership, professional development, tuition assistance, and more.

The Villanova Sales Manager is responsible for maintaining existing Villanova University business and soliciting new Villanova University business through presentations, site tours, and technical communication. The individual in this position is responsible for generating budgeted revenue; monitoring booking pace; understanding sleeping room rates; create strategies to enhance the booking of repeat business while keeping quality consistently high; and conducting sales calls by visiting University departments.

Villanova is a Catholic university sponsored by the Augustinian Order. Diversity and inclusion have been and will continue to be an integral component of Villanova University’s mission. The University is an Equal Opportunity/Affirmative Action employer and seeks candidates who understand, respect and can contribute to the University’s mission and values.

Duties and Responsibilities

• Achieving or exceeding individual revenue goals and guest service goals.
• Responding to multi avenues of event & sleeping room leads in a timely manner.
• Plan and implement marketing strategies that cultivate the property as an extension of the University.
• Prospecting, identifying and securing all University events including, but not limited to; meetings, conferences, department retreats, sports banquets, and social parties. Actively solicits new business through a variety of communications including, phone calls, e-mails, and site tours in order to secure contracts and ensure customer satisfaction.
• Participates in professional membership organizations to meet new prospects and remain updated with industry information and trends.
• Inputs data to generate contracts, update client files, and enter information into Delphi.
• Produce and analyze weekly reports.
• Exercise good judgment to make profitable business decisions.
• Ensuring that the property is maximizing the use of all Villanova University and local programs (i.e. CVB’s, PAMPI, Networking memberships. 
• Ensure departmental office work is completed accurately and on time.
• Perform additional duties and assist with special projects as assigned.

Minimum Qualifications

• Formal Education- High school diploma or equivalent required. Bachelor’s Degree preferred but experience considered in lieu of a degree.
• Specific Job Knowledge- Ability to practice time management in a busy office to achive task importance. Strategic planning, marketing, budgeting and analytics to drive measurable results and focus resources on work that will excel revenue growth.
• Minimum Work Experience- 2+ years of combined sales, property inventory system, reporting, contract negotiations.
• Work Skills- Able to articulate a well crafted e-mail. Professional phone etiquette. Team oriented. Able to handle difficult guest service situations with a calm and clear perspective. 
• Equipment Knowledge- PC, General A/V