Member Relations Assistant

Tiburon Golf Club
Naples, FL

A property of: Troon Golf Posted 30 days ago

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Tiburón Golf Club in Naples, Florida is excited to announce the exceptional career opportunity of Part- Time (week days and weekends) seasonal member Relations Assistant. Qualified candidates must thrive in a hospitality environment, and be highly focused on providing superior service. This position requires long periods of sitting at the front desk.

Pay rate: $16.50 - $17.00

Key Responsibilities Of The Front Desk Concierge
  • Familiarizes themselves with club events and department basics so that they can accurately relay information to members and guests.
  • Answers all incoming member and guest calls to the guest service desk and redirects them to the appropriate department.
  • Replies to all incoming emails by answering or redirecting the email to the appropriate department.
  • Presents themselves in a professional manner. Communicates professionally in both written communication as well as verbally with members and other associates.
  • Assists Director of Sales with current and NEW member information.
  • Creates and displays accurate signage in a timely manner throughout the club for member and outside events. Removes signage, and/or delegates the removal in a timely manner.
  • Assists members and guests with general questions and concerns regarding events and directs all other inquiries to the appropriate department or person.
  • Must use discretion regarding members, club, and associate personal information and display proper judgement when discussing sensitive and confidential information.
  • Maintains adequate supply of brochure rack items in a clean, well-organized manner and posts member events flyers in member locker room.
  • Maintains a clean work environment and is proactive in keeping the surrounding areas throughout the clubhouse clean and free of clutter.
  • Assists guests and follows up with various services such as: making dining reservations, Member event reservations, hotel reservations, coordinating car and limousine service, providing directions, and other special arrangements.
  • Must be flexible with scheduling and able to work weekends and holidays. (Typically Saturday and/or Sunday). Coordinates days off with other concierge and advises manager.
  • Incorporates safe work practices in job performance.
  • Willingness to assist in other departments as needed.
  • Minimum Qualifications For The Member Relations Assistant
  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Other Qualifications:
  • Regular and reliable attendance. Arrives to shift on time.
  • Tiburon Golf Club

    Come and join our great team of professionals!

    Address 2620 Tiburon Drive, Naples, FL 34109
    Property Type Corporate Office
    # Jobs 8
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