Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department.
Ensures communication with General Manager, all other Department Managers, Supervisors and Staff.
Other duties as assigned.

Responsibilities

Ensures that Guests / clients are greeted with exceptional service as per the Shaner / Franchisee guidelines. Properly handle various requests for guests. Cash Operating SOP is followed as per guidelines. Opening and closing procedures are followed. Standard operating procedures are adhered to in accordance with Shaner / Franchisee guidelines.

Qualifications

Minimum one year of experience in the restuarant industry
Minimum state age requirement to serve alcoholic beverages.
Previous guest relations and/or training
Food Handling Certificate
Cashier experience
Fluency in second language / preferably Spanish
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Ability to accurately compute mathematical calculations and use required measurement tools

Courtyard by Marriott Glassboro Rowan University

Our hotel is conveniently located on the Rowan University campus and just a short drive away from popular destinations in New Jersey and Philadelphia. With ample choices for our guests including flexible spaces, complimentary Wi-Fi and easy access to information through our GoBoard, we are the perfect choice for your time away in Glassboro. Our spacious guest rooms feature flat-screen HDTV's, mini fridges and luxury bedding. Dine on-site at The Bistro, serving breakfast and dinner with a delicious American cuisine, Starbucks coffee and cocktails. Enjoy our 24-hr well-equipped fitness center or take a swim in our indoor pool and whirlpool. Let our team help you plan your next meeting or special event in one of our spacious event spaces with room for up to 130 guests. Whether you are in town for a campus visit to Rowan University, business, or pleasure, we invite you to make our Glassboro hotel your home away from home.