Golf Shop Attendant

Position Summary

The Golf Shop Attendant will offer friendly and expedient service to the property’s guests and assist the golf professional staff in golf shop operations, merchandise sales and other golf-related activities.

Position: Golf Shop Attendant

Location: Pearl at Kalauao

Facility: 18-hole public course

Hourly Rate: $ 14.00

Qualifications, Knowledge And Skill Requirements

• Must be highly motivated, goal driven and self-starter
• Must acquire basic computer knowledge
• Must have strong customer/guest orientation
• Must have strong communication and interpersonal skills
• Must be dependable
• Knowledge about the game of golf preferred

Position Responsibilities

• Provide a memorable guest experience
• Must be team oriented
• Maintain professional appearance
• Process customer reservations and transactions for guests accurately
• Provides a high level of customer service to guests
• Provides exceptional phone etiquette
• Arranges and displays golf shop inventory as necessary and directed
• Assist customers with processing special item orders upon request
• Collects green and cart fees (and other revenue) from guests and processes in the POS system as trained
• Issues receipts for guest purchases
• Takes messages for staff or guests
• Assists in packing and unpacking inventory and golf operations supplies
• Assists in reconciliation of cash and accounts receivable charges to daily register at the closing of the day
• Maintaining cleanliness & restocking of snack shop items
• Performs opening, clean-up and closing procedures
• Perform other duties as assigned by supervisor or manager

Working Conditions

• While performing the required duties of this job, the employee is regularly required to reach with arms and hands.
• The employee often is required to walk, stand, talk or hear, handle, feel or operate objects.
• The employee must be able to lift and/or move up to 30lbs occasionally.
• The employee will occasionally be required to sit, stoop, kneel, crouch, or crawl.
• Occasionally work outdoors to assist with Outside Guest Services (OGS)
• Specific vision abilities include close, distance, color, and peripheral vision, and depth perception.
• Noise level is moderately quiet
• Work extended hours during golf and holiday season
• Work weekends and holidays

Troon is an Equal Opportunity Employer committed to providing a diverse environment.