Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.
Helps ensure compliance with and completion of all daily operational procedures by the Sales department.
Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that Sales team is informed as well.
Be knowledgeable and understanding of current customers and accounts, particularly those corporations, agencies, associations, tour operations, sports teams, and other groups or organizations who purchase hotel services.
Helps determine and implement what additional business or market segments the hotel should pursue.
Establish special packages or programs to boost occupancy during slow periods, and creating advertising through newspaper, direct mail, billboards, etc. in support of these programs.
Attend trade shows, chamber of commerce or civic events, and other local organizations in support of hotel sales.
Ensures communication with General Manager, all other Department Managers, and staff.
Other duties as assigned.

Responsibilities

Responsible for development, solicitation, maintenance of accounts in assigned market segments to meet or exceed budgeted goals, and for the management of all aspects of the Sales department in accordance with hotel standards.

Qualifications

Minimum 4 years progressive experience in sales, preferably in the hospitality industry.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
High school graduate or equivalent; college degree in hospitality management or business preferred.
Bilingual English/Spanish a plus.
Familiarity with the local economy and market conditions.
Working knowledge of hotel operations.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Familiarity with Sales and Marketing tools.
Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals.
Knowledge of organizing set up requirements from information on B.E.O.'s.
Knowledge of local activities and attractions appropriate for clientele.

Courtyard by Marriott Hershey Chocolate Avenue

Discover excellent amenities in an ideal location at Courtyard Hershey Chocolate Avenue. Our brand-new hotel is located minutes from Hersheypark, near the vibrant downtown area of Hershey, PA. Guests enjoy our hotel's proximity to Hershey's Chocolate World, Hershey Giant Center and Hersheypark® Stadium. Enjoy complimentary on-site parking and free Wi-Fi in all hotel rooms and public areas. Stop by The Bistro, our hotel restaurant, for breakfast, dinner or cocktails. Stay fit in our 24-hour fitness center, or take a dip in our heated indoor pool. Those looking to host a gathering or meeting appreciate our elegant meeting space in Hershey, PA, enhanced by AV technology and premier catering. Settle into spacious hotel rooms and suites, featuring plush bedding, a mini-fridge and HDTV. Our two-room suites boast separate living areas. Enjoy a stylish stay near Hersheypark at our modern hotel.