Event Setup Staff

Full-Time

Roscoe Mountain Club is excited to announce the exceptional career opportunity of Event Staff. Qualified candidates are positive and effective communicators with strong interpersonal and organizational skills. Candidates should thrive in a dynamic, fast-paced environment and be highly focused on superior member experiences.

Compensation: $25 - $30 per hour

$200 sign-on bonus after 30 days of employment. $100 recruiting bonus if you bring in an employee and they are here for 30 days.

General Purpose

Primary responsibility is the accountability of member and guest experience during events and assuring a culture of hospitality and teamwork.

Key Responsibilities Of The Event Staff

• Assist members with event registrations (and cancellations).
• Assistance in room set up for their events and assist when facilities are being used.
• Will be required to work events to include set up and breakdown, as directed by Supervisor.
• Prepares monthly reports and documents regarding participation.
• Assists in planning lifestyle/event programming for members.
• Conducts member surveys to ensure successful programming.
• Coordinates decorations & seating charts & name badges/lanyards when applicable.
• Assists with the publishing of a yearly social event calendar in conjunction with the Director of Hospitality.
• Maintains all lifestyle/social event reservations/waitlists on the website
• Assists with the coordination of all lifestyle/social event vendors, i.e., photographer, entertainer, and equipment rentals.
• Attends & photographs lifestyle/social events.
• Assists with Event Request Forms and/or submits flyers + digital signage slides for each lifestyle/social event.
• Assist with the Facebook & Instagram social media plan; reflective of all departments in accordance with Communication Plan guidelines.
• Must be able to work nights, weekends, and some holidays when needed
• Clerical duties such as filing, maintaining Excel spreadsheets, and check-in lists.
• Demonstrate exceptional customer service when communicating with other departments, members, guests, and vendors.
• Work as a team with all the Departments to create a fun and exciting program for Members and their guests. An outgoing personality is a MUST!

Minimum Requirements

• Associate’s degree (AA) in Hospitality, Events Management, Business or related field; or six months to one-year related experience and/or training; or equivalent combination of education and experience.
• Experience and exposure to a wide variety of computer applications including basic knowledge of MS Office programs including PowerPoint, Outlook, Word, Excel, Social Media, and Website Platforms.

  Other Qualifications

• Good organizational and verbal skills. Possess a high level of energy, initiative, enthusiasm, and cooperation, and exercise good judgment and discretion. Public speaking skills are important to the effectiveness of this position and have highly effective interpersonal skills, problem-solving, point of sale system, registration processes, policies and procedures, equipment, material, and products, etc.
• Ability to conduct and actively participate in scheduled programs with intermittent sitting, standing, bending, stooping, walking, climbing stairs, and lifting objects weighing up to forty (40) pounds. Must have very flexible availability for work schedule, weekends and evenings, and some holidays.

About Troon

Troon started as one facility in 1990 and has since grown to become the world’s largest professional club management company. We offer careers around the world at all levels of golf operations, opportunities for professional development, growth opportunities and a comprehensive benefits package. Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail. For more information about the Troon Experience, please visit https://www.troon.com/.