Housekeeping Supervisor

Warwick Hotel Rittenhouse Square
Philadelphia, PA

A property of: Blue Sky Hospitality Solutions, LLC Posted 7 days ago

SAVE

The Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections. Responsible for inspecting Guest Rooms and ensuring they are cleaned up to standards, assist Room Attendants as needed, provide necessary training. Responsible for assuming all Housekeeping Manager functions in his/her absence. This position will primarily work the 2:30pm- 11pm Shift.

Education & Experience Education & Experience

  • At least 2 to 3 years of progressive experience in a hotel or a related field required.

  • High School diploma or equivalent required.

  • College course work in related field helpful.

  • Previous supervisory responsibility preferred.

    Job Duties & Functions Job Duties & Functions

  • Approach all encounters with guests and associates in a friendly, service oriented manner.

  • Maintain regular attendance in compliance with Blue Sky Hospitality Solutions standards, as required by scheduling which will vary according to the needs of the hotel.

  • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.

  • Comply at all times with Blue Sky Hospitality Solutions standards and regulations to encourage safe and efficient hotel operations.

  • Inspect staff's work performance within assigned section on a daily basis to assure that standards and productivity levels are being met and maintained.

  • In the absence of the Housekeeping Director, inspect all V.I.P. rooms and report their availability to the Front Office.

  • Oversee the organized closing of the floors at the end of the day, ensuring the Room Attendants’ carts are clean and restocked with linen only.

  • Ensure records of daily assignments are completed, signed off on and turned into the Housekeeping Office on time.

  • Maintain key control system.

  • Supervise all staff in Laundry and Housekeeping, holding them accountable and responsible for their work performance.

  • Submit proper documentation regarding poor work performance, misconduct, excessive absenteeism, lateness and improper attire.

  • Handle items for "Lost and Found" according to the standards.

  • Be familiar with all Blue Sky Hospitality Solutions policies and House Rules.

  • Ensure that associates are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other associates.

  • Ensure the overall appearance, cleanliness and orderliness of staff.

  • Carry an active pager/radio to maintain contact with the Front Office and/or Engineering throughout the shift period.

  • Oversee the daily assignment of duties, ensuring each Room Attendant and House Attendant carries a work assignment.

  • Monitor cleanliness and orderliness of Room Attendants’ carts, linen closets, control closets, stairways and landings.

  • Report on progress of all out-of-order rooms under the Housekeeping Department's supervision to the Guest Services Manager daily.

  • Initiate work orders for repairs and maintenance for doors, plumbing, heating/air, electrical equipment, furniture, carpets, drapes, etc. Follow through on each work order until completed.

  • Oversee proper and constructive training of Room Attendants.

  • Motivate, coach, and counsel staff as necessary.

  • Collect all keys and assignment sheets daily at the end of the shift.

  • Attend meetings as required by Management.

  • Ensure completion of regular maintenance and cleaning projects on a biannual basis.

  • Monitor all V.I.P.'s, special guests and requests.

  • Perform any other duties as requested by Management

  • Warwick Hotel Rittenhouse Square

    Hotel Jobs at the Warwick Hotel Rittenhouse Square -

    OUR BOUTIQUE WARWICK HOTEL RITTENHOUSE SQUARE
    LEGENDARY. INTRIGUING. CONNECTED.

    The perfect blend of yesterday and today, Warwick Rittenhouse features sleek décor and furnishings, vibrant colors, and modern technology in a historic building. Ideally located within the iconic Rittenhouse Square, Warwick has been hosting distinguished guests, celebrities, sports stars, and dignitaries since 1928.

    The last of the original three “Grande Dame hotels” in Philadelphia, Warwick celebrates its legacy with a deliberate modern design that was inspired by our unique heritage. A fixture in Rittenhouse Square, we are a destination for travelers from all over the world seeking culture, business, or recreation in Philadelphia.

    Address 220 South 17th Street, Philadelphia, PA 19103
    Property Type Hotel
    # Jobs 7
    Other Jobs at Warwick Hotel Rittenhouse Square:
    Accounts Payable Clerk

    Warwick Hotel Rittenhouse Square

    Philadelphia, PA

    A property of: Blue Sky Hospitality Solutions, LLC

    7 days ago

    7 days ago

    Housekeeper

    Warwick Hotel Rittenhouse Square

    Philadelphia, PA

    A property of: Blue Sky Hospitality Solutions, LLC

    7 days ago

    7 days ago

    Accounting Manager

    Warwick Hotel Rittenhouse Square

    Philadelphia, PA

    A property of: Blue Sky Hospitality Solutions, LLC

    7 days ago

    7 days ago

    Front Desk Agent

    Warwick Hotel Rittenhouse Square

    Philadelphia, PA

    A property of: Blue Sky Hospitality Solutions, LLC

    7 days ago

    7 days ago

    Security Officer

    Warwick Hotel Rittenhouse Square

    Philadelphia, PA

    A property of: Blue Sky Hospitality Solutions, LLC

    7 days ago

    7 days ago

    Banquet Set Up

    Warwick Hotel Rittenhouse Square

    Philadelphia, PA

    A property of: Blue Sky Hospitality Solutions, LLC

    7 days ago

    7 days ago