Assistant Tennis Professional

Qualification Standards

Education & Experience

• High level High School/College playing experience preferred.
• USPTA or USPTR preferred.
• At least 2 to 3 years of coaching in the tennis/pickleball industry.
• Experience coaching all junior and adults, in private and group setting.
• College degree is preferred.
• Knowledge of Microsoft office.

Physical Requirements

• Medium work – Exerting up to 50 pounds of force occasionally, and/or 50 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand and/or walk during entire shift.
• Flexible and long hours sometimes required.

General Requirements

• Always maintain a warm and friendly demeanor.
• Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner. Attend all hotel required meetings and trainings.
• Maintain regular attendance in compliance with Troon Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
• Comply with Troon Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary.
• Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
• Must be able to maintain confidentiality of information.
• Must be able to show initiative, including anticipating guest or operational needs.
• Perform other duties as requested by management.

Duties & Functions

Fundamental Requirements

• Knows all aspects of all positions within the department.
• A motivated and team-oriented individual.
• Coaching junior classes, private lessons, camps, match play and academy.
• Instruct adult drills, private lessons, and camps.
• Coaching pickleball drills, private lessons, and camps.
• Organizing and running mixers or round robins for tennis, pickleball and juniors.
• Does weekly walkthroughs with the team to ensure Director of Tennis of all repairs that need to be achieved.
• Helps maintain an organized office.
• Always comply with standard and regulations to encourage safe and efficient tennis operation.
• Maintain regular attendance.

• Medical Plans
• Prescription Plan
• Critical Illness Insurance
• Accident Injury Insurance
• Hospital Care Insurance
• Dental Insurance
• Vision Insurance
• Wellness Support
• Health Savings Account
• Flexible Spending Accounts
• Basic Life and AD&D Insurance
• Voluntary Short-Term Disability Insurance
• Identity Theft Insurance
• Employee Assistance & Wellness Support Program
• 401(k)
• Pet Insurance
• Legal Services
• Holiday Pay