Director of Housekeeping

Position Objective

Hotel Bennett is seeking a Director of Housekeeping to manage the day-to-day and long term operations of the Housekeeping and Laundry departments. 

Essential Job Functions

• Responsible for budgeting, forecasting, and financial planning of the departments. Manage the selection, training and development of employees with an eye toward maximum employee satisfaction, productivity and guest satisfaction
• Conduct regular inspections of the hotel to ensure adherence to cleanliness and maintenance standards. Manage operating expenses to maximize costs while providing excellent guest services
• Coordinate department’s activities with other departments to facilitate increased levels of communication and guest satisfaction. Bear ultimate responsibility for monitoring consumption and ordering replacement of guest and cleaning supplies
• Oversee divisional matters as they relate to federal, state and local employment and civil rights laws
• Professionally represent the hotel in community and industry organizations and events
• Participate as a team player with all departments
• Provide constructive feedback to all departments
• Be a leader and a role model to all employees
• Experience in fast paced environment in which they have shown they can conduct multiple tasks and meet deadlines
• Must be: a) Confident; b) Flexible; c) Detail oriented; d) Self-starter; e) Adapt to change easily; f) Team player willing to do whatever it takes to meet goals and objectives; g) Drive for continuous improvement
• Must have exceptional interpersonal, clear verbal and written communication skills.
• Candidate must have attention to detail, be able to multi-task, must possess the ability to work in a fast-paced environment, experience handling customer service issues and be a team player

Education/Experience

• Bachelor's degree preferred, (3-5) years related experience
• Luxury hotel experience required 

Requirements

• Read and interpret documents in English such as periodicals, journals and manuals
• Able to write for various channels, routine reports, correspondence, business letters, summaries using prescribed format and conforming to all rules of punctuation, grammar, diction and style
• Ability to speak effectively before groups such as business partners, clients or employees
• Apply common sense understanding to business and social situations and in carrying out instructions furnished in written, oral or diagram form
• Able to apply mathematical skills to interpret financial information and to prepare reports and budgets
• Read and interpret business records and statistical reports
• Make business decisions based on reports and facts, as well as on experience and personal insight
• Must have sufficient computer skills that allows the individual to be able to use, in a proficient manner, all Salamander Hotels & Resorts issued software programs including but not limited to: Excel, Opera, Nuvola, SharePoint and Microsoft Office 

Physical Demands

• The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job
• While performing the duties this job, the employee is regularly required to stand; walk’ use hands to finger, handle or feel; reach with hands and arms; stoop, kneel, crouch; talk and hear
• The employee must be able to lift and move up to 25 pounds 
• The employee must be able to see differences in widths and length of lines such as those on graphs
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• Inside for 75% or more of the time
• Must be able to work effectively in a stressful environment, communicate with others, effectively deal with customers and accept constructive criticism from supervisors
• Must be able to change activity frequently and cope with interruptions

Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Salamander is a drug-free workplace and participant in E-Verify.