Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Focus on achievement of hotel financial goals / budget targets.
Ensure that payroll and purchasing controls are in place to maintain and exceed profit goals.
Assist in developing long- and short-range financial objectives consistent with property objectives.
Ensure that all Shaner and franchise operating standards are followed.
Be accessible to guests and employees.
Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures.
Handle guest complaints ensuring guest satisfaction.
Assist staff with their job functions to ensure optimum service to guests.
Leads all aspects of employee performance to ensure productivity and a quality work environment.
Establishes, maintains, and trains standards and procedures for cleaning and safe working conditions in all departments.
Works to ensure high scores for customer service, cleanliness and other related items on all Shaner and Franchise inspections.
Other duties as assigned.

Responsibilities

The Assistant General Manager is responsible for assisting the General Manager in maintaining proper controls for all hotel operations in accordance with company policies / procedures and franchise standards. Ensures that Core Values of Guest Satisfaction, Associate Satisfaction, Accountability and Profitability are met or exceeded. The ideal candidate will have demonstrated successful leadership abilities in the hospitality industry.

Qualifications

Minimum of one year of management experience in the hospitality industry.
Ability to satisfactorily communicate with guests, management and co-workers to their understanding.
High school graduate or equivalent; college degree in hospitality management or business preferred.
Bilingual English/Spanish a plus.
Knowledge of budget preparation and cost controls.
Working knowledge of all hotel departments.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to apply good judgment to carry out instructions.
Knowledgeable of the property management system.
Knowledge of local activities and attractions appropriate for clientele.

Fairfield Inn & Suites by Marriott State College

Our Hotel

Designed for the modern traveler, Fairfield Inn & Suites State College offers thoughtful amenities and comfortable accommodations. Ideally located 2 miles from downtown State College and Penn State University, our hotel places you near Beaver Stadium, the Bryce Jordan Center and Tussey Mountain. After a long day traveling to Pennsylvania, look forward to unwinding in your spacious hotel room. With plush bedding, free high-speed Wi-Fi, mini-refrigerator, ergonomic workstations and flat-panel TVs featuring a premium entertainment package, you'll feel right at home. In the morning, enjoy our delicious complimentary breakfast buffet, serving a variety of hot classics, fresh fruit, cereal and pastries. Maintain your momentum with energizing workouts in our 24-hour fitness center or take a swim in our indoor pool.

Address	2215 North Atherton Street, State College, PA 16803
Property Type	Hotel
# Jobs	2

Other Jobs at Fairfield Inn & Suites by Marriott State College:

Hospitality Attendant

Fairfield Inn & Suites by Marriott State College

State College, PA

A property of: Shaner Hotel Group

23 days ago