Santa Monica Hotel
Santa Monica, CA
We offer a competitive salary and health benefits package! Full-time employment benefits also include: Paid Time-Off (PTO) Holiday Pay Medical, Dental, and Vision coverage options. Life Insurance (employer sponsored) and more!
TITLE: |
Hotel Manager |
DEPARTMENT: |
Operations |
STATUS: |
Exempt, Full Time, Regular (Salary: $82,000 Annually) |
SUPERVISED BY: |
Vice President |
SUPERVISES: |
This position will supervise Guest Services Staff, Housekeeping Staff and Maintenance Staff |
A hands-on Hotel Manager is responsible to manage property operations on a day-to-day basis of a single property to assure optimum performance and continual improvement in five key results areas (guest service, property appearance, profit/financial control, reducing/minimizing risk, and repeat clientele). In this position, the Hotel Manager will coordinate, direct, and manage the staff and everyday hotel operations to achieve profitability, guest satisfaction, and efficiency while maintaining standards set by the property assuring 100% guest satisfaction.
ESSENTIAL DUTIES:
ESSENTIAL JOB QUALIFICATIONS & COMPENTENCIES:
Proven success in the following job competencies:
Honesty: has honest, direct, and factual communication and actions with internal and external customers.
Collaboration: proactive in building supporting, nurturing, and service-oriented relationships with employees; works collaboratively to resolve problems and enhance productivity; Remains open to others' ideas and tries new things.
Integrity & Loyalty: conducts self with high level of ethics and makes decisions with honest intentions that are in the best interest of the company and employees. Keeps commitments; inspires the trust of others; Works with a high level of integrity and ethically; Upholds organizational values.
Humble: conducts self and treats all employees with respect; without arrogance, degradation, or coercion; treats all employees with equal regardless of position/status.
Innovation: constantly searches for best practices in technology, services, and procedures. Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas.
Analytical: Highly detail-oriented, proficient with managing, editing, analyzing large volumes of complex numerical data.
Flexible: considers others point of view to find the best solution for customer and company; proven ability to be flexible and adapt to change; adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays.
Problem Solving: Uses a professional, neutral/unbiased, and highly diplomatic inter-personal approach.
Interpersonal: Customer focused and effective relationship-building skills; ability to effectively interact with all employee levels; frontline, Managers, Directors, Executives.
Diversity: Strong commitment to diversity and equality in a company culture.
Communication: Strong communication (verbal and written) and presentation skills.
Multi-Tasking: Ability to operate under pressure in a fast-paced environment; able to deliver effective results, meet tight deadlines and targets.
EXPERIENCE:
EDUCATION:
WORKING CONDITIONS & PHYSICAL WORK DEMANDS:
OTHER:
Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required and is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.
Compensation: $82K
Address | 2102 Lincoln Boulevard, Santa Monica, CA 90405 |
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Property Type | Hotel |
# Jobs | 1 |