Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Handle guest complaints ensuring guest satisfaction.
Maintains standards of quality and cleanliness throughout daily assignments.
Observes all house and safety rules, housekeeping room procedures, and security procedures.
Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.
Returns and restocks cart at end of shift.
Complete additional deep cleaning / seasonal cleaning functions as scheduled.
Other duties as assigned.

Responsibilities

Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

Qualifications

Minimum one year cleaning experience; previous hotel experience preferred.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Knowledge of proper chemical handling.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.

Holiday Inn Express State College @Williamsburg Square

AFFORDABLE HOTEL HANDY FOR PENN STATE CAMPUS

Great State College location near Penn State Campus!

Stay at the Holiday Inn Express State College @ Williamsburg Sq. and see what State College has to offer! We are ideally located right off I-99, just a few miles from Beaver Stadium, Bryce Jordan Center and Pegula Ice Arena, and within walking distance to shops and restaurants along North Atherton Street.

Enjoy the comfort of our modern guest rooms and comfortable amenities, including complimentary high-speed internet and 24-hr fitness center. After a long day, relax in our beautiful outdoor patio with fire pit.

Need event space or a wedding room block? Talk to our event team on how to book our 860 sq. ft. of flexible space; ideal for your next board meeting, baby or bridal shower.

Let our award-winning hotel and friendly staff make you feel at home when you stay at our State College hotel.