Director of Sales, Business Travel

The Plaza New York
New York, NY

A property of: Accor North America Posted 22 days ago

SAVE

The director of sales is responsible for generating new business and growing existing accounts in order to maximize revenue and profits.  The Director will also assist the Director of Sales and Marketing in managing, motivating sales managers to maximize their productivity and exceed individual booking goals in their respective markets.

Annual Compensation Range: $140,000.00 - $145,000.00 

Responsibilities and essential job functions include but are not limited to the following: 

  • Consistently offer professional, friendly and engaging service 

  • Ensure prompt and courteous service is extended to both internal and external customers 

  • Supervise and administer all activities of the Sales Department

  • Develop a full understanding of the company sales policies

  • Develop and implement a continuous sales training program for sales staff

  • Conduct regular sales meetings

  • Support and monitor plans and activities of Sales Managers in their respective markets.

  • Assist with development of annual budget and development of marketing plan; Monitor group sales action plan results on an ongoing basis

  • Ensure the achievement of sales objectives on a monthly, quarterly and yearly basis 

  • Responsible for leveraging Accor business travel related programs

  • Actively participate in RevMax meeting and provide recommendations for yielding strategies 

  • Actively participates in business review process with all accounts on an ongoing monthly basis 

  • Responsible for team goal of increasing REVPAR and market share 

  • Participate in tradeshows, sales missions and promotional events within the hotel and trade related organizations pertaining to business travel 

  • Maintain accounts, contact, activity and business details within the appropriate software applications 

  • Work closely with Reservations and Front Office to ensure all details of the contract were delivered and guests depart satisfied 

  • Prepare, monthly, quarterly and annual reports, as required 

  • Balance operational, administrative and Colleague needs 

  • Follow departmental policies and procedures 

  • Follow all safety policies 

  • Other duties as assigned

    Qualifications

  • Previous Sales experience required, particular focus on business travel and experience in account acquisition 

  • Computer literate in Microsoft Window applications and or relevant computer applications required 

  • University/College degree required; in industry related industry preferred 

  • Excellent communication skills, both written and verbal required 

  • Strong interpersonal and problem-solving abilities 

  • Highly responsible & reliable 

  • Ability to focus attention on guest needs; remaining calm and courteous at all times 

  • Must be able to convey information and ideas clearly 

  • Must be able to evaluate and select among alternative courses of action quickly and accurately. 

  • Must maintain composure and objectivity under pressure 

  • Must be effective at handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary 

  • Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust, or modify to meet the constraints of a particular need 

  • Must be effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and guests 

  • Must be able to work with and understand financial information and data, and basic arithmetic functions 

    Additional Information

    All your information will be kept confidential according to EEO guidelines.

  • The Plaza New York

    For more than 100 years, The Plaza has been the New York hotel to see and be seen. Kings, presidents, and stars of stage and screen have all gathered and stayed at The Plaza. The most lavish social affairs, as well as classic Hollywood films have all used the legendary hotel as their setting.  Located at Fifth Avenue and Central Park South, this luxury hotel was constructed in the most fashionable residential section of New York City.

    From its original 19th century construction to its magnificent $450 million dollar restoration in 2008, the world’s most famous hotel has had a remarkable history.  While traditions remain, such as the opulent grandeur of the Beaux-Arts décor and the iconic Afternoon Tea in The Palm Court, exciting new offerings at this legendary hotel include the elegant Champagne Bar, the stylish Rose Club,  The Todd English Food Hall, and  The Plaza Food Hall. The Plaza Hotel offers 282 distinctive guestrooms, including 102 luxurious suites, which boast the largest square footage of any luxury hotel in New York City.  For suite guests, The Plaza is pleased to offer Butler Service 24 hours a day. 

    Address Fifth Avenue at Central Park South, New York, NY 10019
    Property Type Hotel
    # Jobs 10
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