Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Handle guest complaints ensuring guest satisfaction.
Maintains standards of quality and cleanliness throughout daily assignments.
Observes all house and safety rules, housekeeping room procedures, and security procedures.
Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.
Returns and restocks cart at end of shift.
Complete additional deep cleaning / seasonal cleaning functions as scheduled.
Other duties as assigned.

Responsibilities

Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

Qualifications

Minimum one year cleaning experience; previous hotel experience preferred.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Knowledge of proper chemical handling.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.

Courtyard Hamilton

Soar into an effortless stay at our hotel in Hamilton, Ohio

Located in the heart of downtown Hamilton, Ohio next to Marcum Park and 1 mile from Spooky Nook Sports Complex and Champion Mill Conference Center. We are centrally located in Butler County, only 13 miles to Miami University in Oxford, Ohio, 11 miles to Liberty Center and 6 miles to Jungle Jim’s International Market. Recharge in our comfortable guest rooms and suites with complimentary Wi-Fi, mini-refrigerator, coffee maker and signature plush Marriott bedding. Be your best self during travel with our indoor saltwater pool and 24/7 fitness center. The Bistro offers daily balanced breakfast options and Starbucks. Our on-site restaurant, Plaza One Grille, is open for dinner Tuesday through Saturday with Executive Chef created seasonal menu and full bar. With 7,000 square feet of flexible meeting space, we can host memorable events from social to corporate to weddings complete with on-site catering and professional planning. Let us exceed your travel expectations at the Courtyard by Marriott Hamilton.See