Club Manager

Serves as chief operation officer of the club manages all aspects of the club including its F&B, activities and the relationships between the club and its members, guests, employees, community, government and industry.

Salary: $65,000 BOE

Essential Job Functions

 Delivers and promotes prompt, courteous and friendly service to all members, guests and employees.

 Motivates, directs, and manages staff members on a daily basis.

 Plans, develops and approves specific operational policies, programs, procedures and methods in concert with general policies.

 Ensures that goals and objectives of the Club are defined, understood, evaluated and implemented on a continuous basis to meet the expectations of the membership, Board of Directors, and Management

 Coordinates the development of the club’s long range and annual business plans.

 Develops, maintains and administers a sound organizational plan, initiates improvements as necessary.

 Maintains membership with professional associations. Attends conferences, workshops and meetings to keep abreast of current information and developments in the field.

 Coordinates development of operating and capital budgets according to the budget calendar; monitors monthly and other financial statements for the club; takes effective corrective action as required.

 Understands and keeps abreast of club’s financial record keeping. Able to do daily procedures as well as month end reports.

 Develops operating policies and procedures and directs the work of all department managers.

 Monitors the quality of the club’s products and services and ensures maximum member and guest satisfaction.

 Secures and protects the club’s assets, including facilities and equipment.

Education/Certificates/Licenses/Training

High School Diploma required, bachelor’s degree preferred. Food Protection Manager Certification and Responsible Vendor Alcohol certification required. Must obtain any required local and state licenses or certifications.

Experience/Background/Knowledge

Previous management experience in Club operations required. A minimum of ten years of professional experience is preferred. Proven leadership experience is mandatory.

Skills

Ability to communicate effectively with managers, guests and employees in one-on-one and small group situations in a fast-paced environment. Ability to create and disseminate written correspondence. Ability to delegate responsibilities. Ability to motivate, develop and manage a team. Must be computer literate. Must be able to perform math computations essential for budgeting and cost analysis purposes.