Shuttle Driver

Position Summary

Responsible for providing prompt, safe, and courteous transportation of customers between Resorts World Catskills, The Alder, Monster Golf Club, and The Kartrite.

Key Responsibilities

• Greets each customer with a smile
• Assists guests with loading golf bags into the shuttle safely and securely
• Provides quick and pleasant customer courtesy, service, and satisfaction
• Follows all established procedures for Shuttle Drivers, including pre-trip inspections, designated routes, accurate record-keeping, and regular, effective radio communication
• Maintains accurate familiarity with Monster Golf Club, Resorts World Catskills, The Kartrite, The Alder and general area in order to answer questions and provide helpful information to our customers
• Maintains a clean, pleasant, and calm environment inside the shuttle (including but not limited to, windows rolled up, company approved audio/video playing, interior lights on, no air freshener spraying, no items on the dashboard, and no food on shuttle)
• Cooperates with all team members to provide the best possible service to all internal and external customers
• Complies with all applicable Federal, State, and Local regulations and requirements governing, including Department of Transportation
• Keeps all areas of shuttle clean (including shuttle interior and windows)
• Complies with all uniform and appearance guidelines
• Follows all company policies and procedures as set forth in the Employee Handbook
• Performs additional duties as reasonably requested by Management, especially during downtimes

Knowledge, Skills, & Experience Required

• High school education or equivalent
• Previous driver and/or customer service experience
• Good driving record as reported by the Department of Transportation is essential
• Ability to lift up to 50 pounds
• Successful completion of Shuttle Driver Training
• A solid employment record and previous customer service experience preferred
• Ability to promptly follow directions from management and co-workers
• Must be able to maintain a smile and courteous disposition toward external and internal customers
• Commitment to co-worker, customer, and vehicle safety

Compensation

$19.00 per hour plus tips.

Employment Type

**Part Time Positions Available