Assistant Golf Professional

ASSISTANT GOLF PROFESSIONAL – T36 Baytown

Job Det AI Ls

Works closely with the Head Golf Professional to oversee all facets of the golf operation and especially the day to day responsibilities and procedures established to ensure efficiency and meeting service objectives. Assistant Golf Pro provides professional support, direction, management, training, and leadership to golf staff associates. Promotes and nurtures customer relations to enhance the quality of the golf experience.

Essential Duties And Responsibilities

• Stays current with marketing objectives & initiatives and takes an active role in making impressions on sales prospects as well as all members and their guests. Continually strives to learn about the Pronghorn Brand and instill this culture to other members of the staff.
• Directly responsible for being the link between the inside staff and outside services. Works closely with the outside supervisor to ensure that every guest's expectations are exceeded and that the staff gives “above and beyond” service.
• Directly responsible for working with the outside supervisor in creating, updating, implementing and evaluating outside service SOP’s to fulfill operational goals and objectives.
• Directly manage the Golf Cart Fleet with help from the Outside Supervisor to ensure daily and monthly maintenance procedures and rotations are being met.
• Directly responsible for working with the Head Pro for all tournament activities and administration of daily, major, corporate and special events.
• Directly responsible for managing the club rental program and reporting its inventory monthly.
• Responsible for learning all aspects of the point of sale system and automated tee time system (EZ Links, JONAS), and assisting with training of new staff regarding protocols as established by the club. To include daily reporting functions.
• Work with the Head Pro on back of the house and front of the house merchandising to develop and maintain inventory control SOP’s and presentation of hard goods.
• Manage the club repair program to include inventory, pricing, and protocols.
• Responsible for working with the Head Pro to keep rounds reporting current.
• Enhance a customer service orientated atmosphere that promotes the game of golf and meets the needs of the membership. Anticipating potential problems & opportunities with a problem solving approach.
• Is aware of budgets for tournaments and assists the 1st Assistant with inputting data for analysis, and helps control expenses in relation to revenues.
• Teaching opportunities through education, club fitting and golf instruction for guests available
• Practice safe work habits and teach other staff to do the same.
• Able to effectively handle multiple tasks.
• Model a professional, ethical and respectful behavior at all times.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• Proficient in golf hospitality, Internet technologies and continuing improvement in Microsoft Office products.
• Must have extensive knowledge of the Rules of Golf.

Physical Demands

• Frequent or occasional need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting, and climbing.
• Have frequent need to perform standing and walking activities related to inspecting property.
• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
• The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl.
• The employee may occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.