Banquet Manager

Tumble Brook Country Club is excited to announce the career opportunity of a full-time Banquet Manager. Qualified candidates will thrive in a hospitality environment, be a great communicator, be proactive in sales & marketing of banquets and event, and be highly focused on providing superior service.

Responsibilities

• Parties range anywhere from 30people buffets to 250 person plated weddings
• Supervise F&B personnel staff during an assigned event
• Inspect and assist with banquet set-up and breakdown of tables, decoration, equipment, serving areas and related activities in an accurate and timely manner
• Provide excellent food and beverage service for banquet events
• Assist in the marketing program to increase banquet business
• Be a point person for the client and the staff for the event and ensure satisfaction by communicating with the client throughout the event regarding any changes, substitutions or special requests
• Conduct training and refresher classes for F&B personnel in the correct policies and procedures
• Assist banquet staff throughout an event as needed (refilling drinks, delivering food, bussing tables, etc.); and following up with host at the conclusion of event
• Helps prospects (including Residents) plan special events including menus, entertainment, theme, decorations and other aspects
• Recommend refinements for catered events to include floral arrangements, table settings and room appointments; recommend the purchase of equipment and supplies
• Transmit the necessary information about all events to the appropriate support staff
• Ensure smooth execution of events by inspecting finished arrangements and collaborating with appropriate department heads
• Ensure that arrangements are made to set up rooms, provide service and clean areas after events
• Develop, implement and monitor standards of service and coordinate catering activities to ensure that a high quality of production and service is consistently maintained
• Regularly evaluate services and determine means by which to upgrade quality of catered events
• Attend important events to foster relationships that are important to generate event referrals and other club business opportunities
• Enhance and manage rental options
• Finalize payment and Invoicing for all events
• Work with third party vendors to coordinate set up of all events
• While performing the duties of this job, the employee is regularly required to reach with hands and arms
• The employee is often required to stand, walk, and use hands to finger, handle, feel or operate objects, tools or controls
• They will occasionally be required to balance, stoop, twist upper body, kneel, and climb
• Noise level is typically moderate to loud
• Work extended hours during golf and holiday season
• Work weekends and holiday

Qualifications

• Team-working skills
• Critical thinking skills
• Organization skills
• Knowledge of pertinent health regulations and liquor laws
• Must have food and beverage/a la carte and banquet experience
• Ability to manage staff (supervisory experience)
• Must be highly organized, efficient and detail-oriented
• Must have exceptional interpersonal and communication skills
• Must have strong customer/guest orientation

Computer skills – Word, Excel, POS, etc