Front Desk Agent
Full-Time

DoubleTree by Hilton Huntington
Huntington, WV

A property of: Shaner Hotel Group Posted 13 days ago

SAVE

Job Description

  • Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
  • Handle guest complaints ensuring guest satisfaction.
  • Process all check-ins and check-outs according to established hotel requirements.
  • Adhere to payment, cash handling and credit policies/procedures.
  • Generate, print, and distribute daily reports to designated departments/personnel.
  • Resolve discrepancies on the room status report with Housekeeping.
  • Other duties as assigned.

Responsibilities

Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner. 

Qualifications

  • High school graduate or equivalent.
  • Minimum one year customer service experience; previous hotel experience preferred.
  • Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
  • Computer experience preferred.
  • Bilingual English/Spanish a plus.
  • Knowledge of local activities and attractions appropriate for clientele.

DoubleTree by Hilton Huntington

Iconic hotel in downtown Huntington

We’re near the shopping, dining, and entertainment of Pullman Square. Marshall University, Marshall Health Network, and Cabell Huntington Hospital are less than two miles from us. Enjoy our restaurant, seasonal outdoor pool, and free WiFi. We offer 20,000 sq. ft. of venue space for events and a fitness center featuring a Peloton® Bike with toe cages.

Address 1001 3rd Avenue, Huntington, WV 25701
Property Type Hotel
# Jobs 10
Other Jobs at DoubleTree by Hilton Huntington:

DoubleTree by Hilton Huntington

Huntington, WV

A property of: Shaner Hotel Group

Full-Time
21 days ago

DoubleTree by Hilton Huntington

Huntington, WV

A property of: Shaner Hotel Group

Full-Time
25 days ago

DoubleTree by Hilton Huntington

Huntington, WV

A property of: Shaner Hotel Group

Full-Time
10 days ago

DoubleTree by Hilton Huntington

Huntington, WV

A property of: Shaner Hotel Group

Full-Time
7 days ago

DoubleTree by Hilton Huntington

Huntington, WV

A property of: Shaner Hotel Group

Full-Time
22 days ago

DoubleTree by Hilton Huntington

Huntington, WV

A property of: Shaner Hotel Group

Full-Time
13 days ago

DoubleTree by Hilton Huntington

Huntington, WV

A property of: Shaner Hotel Group

Full-Time
13 days ago

DoubleTree by Hilton Huntington

Huntington, WV

A property of: Shaner Hotel Group

Full-Time
13 days ago

DoubleTree by Hilton Huntington

Huntington, WV

A property of: Shaner Hotel Group

Full-Time
13 days ago