Pool Server

Saisonnier Temps partiel

The Pool Server is responsible for food and beverage service execution to all Molly Pitcher guests, consistent with hotel standards.  Maintain order and cleanliness of the pool deck. MUST be 18 years of age with the ability to acquire an ABC card

Employment Period:  May 15th through September 30th (with opportunity to remain beyond pool season)
Schedule:  Variable, may include Holidays, Weekdays and Weekends between 9am and 9pm

RESPONSIBILITIES

• Excellent people skills and the ability to remain calm under pressure.
• Pleasant, helpful, friendly, outgoing, enthusiastic and courteous in dealing with guests and co-workers.
• Presents a professional appearance by wearing approved uniform and name tag.
• Ability to multitask and work well in a high-volume work environment.
• Dependable team player with successful record of work attendance
• Ability to listen and communicate effectively.
• Ability to handle guest concerns in a tactful and caring manner.
• Flexibility to work varied shifts including nights and weekends.
• Previous experience working in the food-service industry
• Maintain cleanliness, order, and safety of pool deck area.
• Approach all guests with a smile and a warm and sincere greeting.
• Perform calmly and effectively under stressful conditions.
• Promote an atmosphere of teamwork by assisting co-workers.
• Comply with responsible alcohol service guidelines, including serving guests responsibly.
• Comprehensive understanding and knowledge of all menu ingredients and preparations.
• Operating proficiency of point of sales system.
• Serve all food menu items in accordance with company standards, in a professional, courteous manner.
• Always maintain effective communication with Manager and fellow teammates.
• Demonstrate patience, empathy, and sincere hospitality always with internal and external guests.
• Complete all established side work prior to the start of service.
• Utilize point of sale systems to efficiently transmit orders to bar and kitchen by recording guest choices, identifying guest special dietary needs and special requests.
• Understand and memorize chaise lounge & table numbers with seat positions to ensure accurate and professional delivery of menu items to guests.
• Always maintain visual observation of guests to identify any guest in need of attention. Take note of guest body language.
• Obtain payment after verifying check in POS system; issuing bill; accepting payment; delivering bill and payment to guest; returning credit card and signature slip to guests or verifying guest room information for room charges.
• Maintain effective line of communication between manager and co-workers throughout service.
• Assist all fellow team members and managers whenever necessary.
• Complete all assigned closing sidework duties.
• Protect the establishment and guests by adhering to sanitation and safety policies.

$10/hour + Tips

SKILLS & QUALIFICATIONS

PHYSICAL REQUIREMENTS:

• Hearing and visual ability to observe and detect signs of emergency situations.
• Ability to climb stairs, bend, reach above shoulders, kneel, twist, and grip items.
• Must be able to stand and walk for extended periods of time.
• Must be able to respond to visual and auditory cues (telephone, radio)
• Ability to push and/or pull equipment weighing up to 50 lbs.
• Ability to lift and carry objects weighing an average of 25-50 pounds.
• Ability to extend arms overhead to perform various technical tasks, and work in confined spaces, under varying temperature extremes.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

NOTE:

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the employee’s department leadership. Furthermore, this description is subject to change, at the sole discretion of the hotel, and in no way creates an employment contract, implied or otherwise; each employee remains, at all times, an “at will” associate.