Location

Barton Creek Resort & Spa

Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you.

Omni Barton Creek Resort and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match.

Job Description

Omni Hotels & Resorts is seeking a Spa Conciergefor the beautiful Barton Creek Resort & Spa!

Ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2024

This team member will ensure that all food and beverage service for functions in the Banquets department of the hotel are served on time and that all of Omni's professional standards are upheld.

The Spa Desk Agent will work as a part of the Spa therapy team to consistently provide the highest possible standard of guest service, creating a sensory journey for guests helping them to rest, relax and regain a sense of balance and harmony in their lives.

Responsibilities

Check guests in and out.
Schedule spa appointments and accurately confirm them in accordance with Omni Hotel & Resorts Moments of Service.
Up-sell, cross-sell, and pre-sell Mokara services and products.
Provide tours of the spa and offer/serve beverages as needed.
Communicate spa promotions with guests.

Qualifications

Customer service experience is highly preferred.
High school diploma or equivalent.
Must be proficient with Microsoft Office.
Must be able to communicate effectively in a professional business environment.
Must have the ability to stand for 7 hours per day.
Ability to lift, carry, push, pull 30 lbs.
Ability to work a flexible schedule, to include: AM/PM shift, weekends, holidays.

Omni Barton Creek Resort & Spa

AUSTIN, TEXAS

EXPERIENCE TRUE HOSPITALITY AT OUR TEXAS HILL COUNTRY RESORT

Tucked into the Texas Hill Country, Omni Barton Creek Resort & Spa is the ultimate retreat. Find your serene escape and a taste of the modern Texas high life on 4,000 acres of enchanting countryside at our Austin resort. Relax at the world-class Mokara Spa or lounge poolside with a refreshing cocktail and scenic hillside views. Discover four scenic golf courses by day and head to downtown Austin by night to experience everything the “Live Music Capital of the World” has to offer. Proudly ranked among the best resorts in the world - #16 in the World and #3 in the Southwest Conde Nast Traveler Readers' Choice Awards 2024- you can’t miss Omni Barton Creek Resort & Spa during your next Austin getaway.