Front Desk Supervisor
Temps plein

Moxy Columbus Short North
Columbus, OH

Une propriété de: Shaner Hotel Group Publié il y a environ 20 heures

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Job Description

  • Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
  • Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures.
  • Handle guest complaints ensuring guest satisfaction.
  • Assist staff with their job functions to ensure optimum service to guests.
  • Monitor and maintain cleanliness, sanitation, and organization of assigned areas.
  • Present guest folios and process payments.  Adhere to payment, cash handling and credit policies/procedures.
  • Other duties as assigned.

Responsibilities

Responsible for supervising all aspects of the Front Desk functions, in accordance with hotel standards.  Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff.

Qualifications

  • Minimum one year experience in a similar position. Prior supervisory experience a plus.
  • Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
  • High school graduate or equivalent, some college preferred.
  • Bilingual English/Spanish a plus.
  • Knowledge of local activities and attractions appropriate for clientele.

Moxy Columbus Short North

Tired of an ordinary hotel and check in experience? So are we. At Moxy Columbus Short North, you check in 24/7 where it matters- at The Bar. Don’t forget to grab your free drink token along with your room keys! Our open lobby layout, paired with contemporary furniture, is designed to keep you coming back. Why spend time in your room when you could be spending time playing pool or games with our fun-loving staff? Interested in exploring the local scene? We are experts on all the go-to places to find in Columbus. Moxy has 24/7 Food & Beverage offerings with a wide selection of snacks and drinks. Check out the Grab and Go market, The Bar that offers local selections throughout our three daily happy hours, and our state of the art gym. All bedrooms are equipped with 55-inch smart televisions, built in USB ports and free enhanced Wifi. (Some features may be effected by Covid Restrictions)

Adresse 808 North High Street, Columbus, OH 43215
Type de propriété Hotel
# Emplois 5
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