Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Focus on achievement of hotel financial goals / budget targets.
Ensure that payroll and purchasing controls are in place to maintain and exceed profit goals.
Assist in developing long- and short-range financial objectives consistent with property objectives.
Ensure that all Shaner and franchise operating standards are followed.
Be accessible to guests and employees.
Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures.
Handle guest complaints ensuring guest satisfaction.
Assist staff with their job functions to ensure optimum service to guests.
Leads all aspects of employee performance to ensure productivity and a quality work environment.
Establishes, maintains, and trains standards and procedures for cleaning and safe working conditions in all departments.
Works to ensure high scores for customer service, cleanliness and other related items on all Shaner and Franchise inspections.
Other duties as assigned.

Responsibilities

The Assistant General Manager is responsible for assisting the General Manager in maintaining proper controls for all hotel operations in accordance with company policies / procedures and franchise standards. Ensures that Core Values of Guest Satisfaction, Associate Satisfaction, Accountability and Profitability are met or exceeded. The ideal candidate will have demonstrated successful leadership abilities in the hospitality industry.

Qualifications

Minimum of one year of management experience in the hospitality industry.
Ability to satisfactorily communicate with guests, management and co-workers to their understanding.
High school graduate or equivalent; college degree in hospitality management or business preferred.
Bilingual English/Spanish a plus.
Knowledge of budget preparation and cost controls.
Working knowledge of all hotel departments.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to apply good judgment to carry out instructions.
Knowledgeable of the property management system.
Knowledge of local activities and attractions appropriate for clientele.

Courtyard by Marriott Marathon Florida Keys

Book your escape to Courtyard Marathon Florida Keys, the ideal waterfront location for business, romance or family getaways. Exploring nearby sites, such as local beaches, the Turtle Hospital or the Dolphin Research Center, is easy from our convenient Marathon location. During downtime, splash and play in our hotel's infinity pool with private cabanas. Then watch the sunset and enjoy nightly activities planned by our friendly Marathon staff. Start a new day in the Florida Keys with a workout in our hotel fitness center. Delicious dining is available throughout the day from our two on-site options. Enjoy satisfying breakfasts, refreshing cocktails and other fare inspired by the Florida Keys. Need help planning your wedding or special event? Our experienced staff is on hand, ready to turn your vision into a reality in our picturesque Marathon, Florida, setting. Turn in for the night in a spacious hotel room or suite outfitted with a microwave, mini-fridge, free Wi-Fi and more. Your Florida vacation begins here