Front Desk Supervisor
Temps plein

Overnight Shift

Omni Houston Hotel
Houston, TX

Une propriété de: Omni Hotels & Resorts Publié il y a 2 jours

ENREGISTRER

Location

Houston Hotel

Discover a luxurious oasis at the Omni Houston Hotel. Situated on impeccably manicured grounds, the Houston Galleria hotel features the finest in Houston accommodations with sensational views of the city or pool area. The Omni Houston Hotel is centrally located in the prestigious Uptown Post Oak/Galleria area and is just minutes from all of the excitement that Houston, Texas has to offer.

The Omni Houston Hotels associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Houston Hotel may be your perfect match.

Job Description

The role of the Overnight Front Office Supervisor is to ensure the appropriate checking in and checking out of guests in a courteous and professional manner while maintaining four star/four diamond standards. Additionally, they will be responsible handling guest issues and forwarding along as needed.

Responsibilities

To be thoroughly acquainted with all check-in policies and procedures.

To be experienced with various guest scenarios.

To be familiar with all technical equipment related to the Front Desk.

To be familiar with all hotel facilities and offerings.

To understand the influence and importance of all departments on the Front Desk.

Responsible for the training of new associates.

Must be familiar with shift checklist and be able to run the desk in absence of the Assistant Manager.

Understand and be able to perform rooms control duties.

Broad knowledge of Epitome, Synergy and Vingcard systems.

Familiar with all reservation special packages.

Understand all radio codes and emergency procedures.

Qualifications

  • Previous cash handling experience preferred.
  • Must have prior hotel front office experience in a luxury hotel.
  • Ability to stand for prolonged periods of time is required.
  • May require working overnight shift, working weekends and potentially holidays.
  • Computer Skills (Synergy, Nucleus, Epitome, Vision, GoConcierge, Microsoft Office) strongly desired.
  • Attain a high propensity for customer service.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Posterand the following link is theOFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email toapplicationassistance@omnihotels.com.

End of Job Description

#IND123

Omni Houston Hotel

HOUSTON, TEXAS

DISCOVER A RESORT-STYLE RETREAT AT OUR UPTOWN HOUSTON HOTEL

Located in the desirable uptown area, Omni Houston Hotel feels like a secluded resort, but is near some of the country’s best shopping. Green parkland and lush foliage surround our Houston hotel. Inside, guest rooms featuring marble baths and rich textiles invite you to relax. Unwind further at one of two resort-style pools or schedule a revitalizing treatment at Mokara Spa. Visit La Reserve to sample a wide selection of local and international whiskeys and visit our on-site nightclub to dance the night away. There are countless things to do near our uptown Houston hotel. Discover The Galleria, an upscale shopping center just minutes from the hotel. You’ll also find Houston’s expansive Museum District nearby to immerse yourself in the city’s culture. NRG Stadium, Minute Maid Park and the Toyota Center are just a short drive away for sporting events or concerts. If you’re in town for business or looking to plan your next event, our hotel has the ideal backdrop with 40,000 square feet of on-site event space.

Adresse Four Riverway, Houston, TX 77056
Type de propriété Hotel
# Emplois 21
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