Description

Nestled within the lush landscapes of Hyatt Regency Lost Pines, Maude's Bar & Terrace is a haven of Southern hospitality. Named after our famous pecan tree, Maude’s offers an indoor/outdoor experience with live music, fire pits, and delightful libations. We pride ourselves on creating memorable moments for our guests with our wood-fired flatbreads, craft cocktails, and the best pecan pie in Texas.

We are seeking a dynamic and passionate Food & Beverage Supervisor to join our team at Maude's. The ideal candidate will have a keen eye for detail, a love for hospitality, and the ability to lead a team to deliver exceptional service. As the F&B Supervisor, you will oversee the daily operations of our bar and terrace, ensuring that every guest leaves with a smile.

Key Responsibilities:

Operational Excellence: Oversee the efficient operation of Maude's, ensuring high standards of service and quality.
Team Leadership: Manage, train, and mentor staff to ensure productivity, quality, and exceptional customer service.
Customer Satisfaction: Handle customer complaints promptly and professionally, ensuring a positive dining experience.
Quality Control: Monitor the quality of food and beverages, ensuring they meet our high standards.
Health & Safety: Ensure compliance with health, safety, and sanitation standards.
Inventory Management: Manage inventory, control stock, and minimize waste.
Event Coordination: Organize special events and promotional activities to enhance guest experiences.

Why Hyatt: We care for people so they can be their best.

Our colleagues enjoy:

Career Growth and Advancement – Hyatt believes strongly in promoting from within. We offer training, skills development & career mobility, providing opportunities for advancement at every level
Affordable Benefits after 30 days – Comprehensive health coverage for you and your family. Full-time colleagues are eligible for medical, dental, vision, life, LTD, STD
Healthcare FSA - saves you money for medical expenses
Free Hyatt Room Nights - at Hyatt Hotels around the world for full-time & part-time colleagues
Discounted Room Nights– for you, your friends and your family!
Free Parking – convenient and cost-free parking for all our associates
Paid Time Off – Take the time you need to recharge and stay healthy
Financial Perks - 401(k) w/ company match & discounted employee stock purchase plan
Employee Assistance – 24/7 emotional support, legal guidance, personal & financial resources
Employee meals – in our cafeteria for full-time, part-time and on-call colleagues
Tuition Reimbursement: Further your education with our support.
Discounts at various retailers – at Headspace, Apple, AT&T, Verizon and More!
Diversity Groups – Join our inclusive and supportive community
Colleague Recognition Programs - Be celebrated for your hard work and dedication.

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Requirements

A true desire to satisfy the needs of others in a fast-paced environment
Prior serving or bartending experience as is a plus
Proven experience in a supervisory role within the food and beverage industry is preferred.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Fundamental knowledge of food and beverage operations.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Must be able to work a flexible schedule, including weekends and holidays
Must be comfortable working in all weather conditions
TABC and Texas Food Handler’s Certification is required
Must be at least 18 years of age and have a valid driver's license with a clean driving record

Hyatt Regency Lost Pines Resort and Spa

A luxurious Texas wilderness escape near Austin, TX

Nestled on 405 lush acres just 20 minutes from Austin, Hyatt Regency Lost Pines Resort & Spa is a place where you can immerse yourself in nature and discover something special every day. At Hyatt, we believe our guests choose us because of our caring and attentive associates who are dedicated to providing authentic hospitality and meaningful experiences.

We strive to exceed high expectations and offer outstanding rewards, opening doors to exciting challenges in the hospitality industry. Our work environment demands exceptional performance and provides great rewards in return. If you’re seeking career opportunities, job enrichment, or a supportive workplace, Hyatt Regency Lost Pines Resort & Spa is ready for you. Join us and embark on a journey where your talents lead to exciting and rewarding experiences.

Our Philosophy

The success of Hyatt is driven by over 80,000 associates around the world who provide authentic hospitality and strive to make a difference in the lives of the guests they encounter every day.

The Hyatt culture is built around a 50-year tradition of innovation and excellence, a deep understanding of the hospitality industry and a passionate commitment to delivering the most rewarding experience possible to our guests and our associates.

Mission: We provide authentic hospitality. We make a difference in the lives of those we 'touch' everyday—that is our definition of hospitality. We do this in an environment that respects all people and all ideas. We do it in an efficient way that leads to superior results.
Goals: We aspire to be the preferred brand in each of the segments we serve. Most preferred among our employees, guests and owners.
Values: Empathy, Wellbeing, Respect, Integrity, Experimentation and Inclusion