Sales Manager

Temps plein

Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice® to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges® loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit www.choicehotels.com. 

The ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.

Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson.

As a Sales Manager, you will be primarily responsible for ensuring that revenue goals are achieved or exceeded by proactively prospecting, closing and facilitating group business opportunities as well as event execution. As well as, participating in the implementation of strategies to increase hotel awareness and coordinating the execution of the business with other departments.Salary: 78k Annually

The always exciting Radisson Hotel Seattle Airport is looking for their next sales expert as a Sales Manager.

As a Sales Manager, you will be primarily responsible for ensuring that revenue goals are achieved or exceeded by proactively prospecting, closing and facilitating group business opportunities as well as event execution. As well as, participating in the implementation of strategies to increase hotel awareness and coordinating the execution of the business with other departments.

Starting Salary: 78k Annually

Achieves market share and revenue goals by working with the Director of Sales (Marketing) on individual and team goals within assigned market segments

• Prepares proposals and contracts that are geared to maximize profit while satisfying client needs
• Responds to Request For Proposals (RFPs) as they relate to customer inquiries in alignment with brand standards
• Communicates clients' contracted requests to all departments in an effective and timely via turnover to the event/convention services team where applicable o Solicits potential guests and customers on a timely basis to confirm business using a variety of tools and sales skills
• Uses outside sales calls, prospecting, hotels tours and hosting of clients to solicit new business
• Delivers and sells hotel’s features and benefits to meet clients' needs
• Contacts in-house customers to retain and grow existing business, repeat bookings or referrals to other Radisson Hotels
• Reviews individual goals on a weekly basis; recommends and takes appropriate actions to achieve objectives in key result areas
• Ability to pivot in both markets and team role pending changing economic and team dynamics o Ensures maximum occupancy, daily, by collaborating on progress of groups booked with events services team
• Ensure all materials used are in accordance with brand standards
• Potential travel to trade shows and customer events, representing RHGA and your hotel within company expectations
• Participates in the development and implementation of business strategies for the hotel which are aligned with Radisson’s overall mission, vision values and strategies
• Develops and implements strategies for achieving individual sales goals 

Communicates and reinforces the vision for customer service to all managers, supervisors and employees

• Creates an environment that encourages employees to provide the service brand behavior hospitality and teamwork
• Ensures that all minimum requirements of the 100% Guest Satisfaction Guarantee are in place and understood by all employees
• Ensures that the hotel delivers 100% Guest Satisfaction by developing customer feedback avenues (soliciting input, reports, etc.) and focusing management team on identifying trends and developing and implementing solutions
• Creates an environment that provides employees with the tools, training and environment they need to deliver the service brand behavior and teamwork
• Maintains proper flow of information to sales team, reviews sales work file of assigned accounts
• Assists with the completion of monthly booking report(s)
• Prepares reports and individual goal achievement forecasts as necessary to improve management decision making and critical evaluation of work activities
• Creates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations o Gives personal attention, takes personal responsibility, and uses teamwork when providing guest service

Responsibility #1 (70%):

Group booking sales initiatives, managing RFPs, generating new leads, and providing clear, strong and creative negotiation and accommodation for current and potential client requests.

Responsibility #2 (20%):

Conduct market research and analysis to align with industry trends and opportunities for soliciting business and maintaining client loyalty for future bookings.

Responsibility #3 (10%):

Attend networking events, participate in community involvement opportunities, and serve as a strong presence for hotel service and brand advocacy. 

Starting Salary: 78k Annually

Ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.

Choice Hotels International is an equal opportunity employer and affirmative action employer. Employment practices and decisions are not influenced by an applicant’s race, color, religion, sex, national origin, age, sexual orientation, gender identity or express, disability veteran status, genetic information or any other characteristic protected by law.

In compliance with the Immigration Reform and Control Act of 1986, this offer of employment is conditional upon your presenting documents verifying your identity and legal authorization to work in the United States.  All offers of employment are conditional upon the satisfactory completion of a background check and E-Verify.