F&B Outlets & Bars Supervisor - - $27.50 hr

Temps plein

Description

MUST BE FLEXIBLE TO WORK A VARIED SCHEDULE INCLUDING WEEKENDS AND HOLIDAYS. This position will mostly work evenings, but may be required to attend meetings and cover restaurant shifts during the day.

This position is full time and eligible for group health benefits including Medical, Dental and more.

This position pays $27.50 per hour. This is a non-tipped position.

As the F&B Outlets & Bars Supervisor, you would be responsible for providing a "Wonderful" and welcoming experience to our guests in our award winning bars.

Benefits

• Medical (Anthem, Kaiser or Simnsa)
• Dental (Aetna)
• Vision (VSP) and Life (The Hartford)
• Voluntary Benefits including Accident, Critical Illness, Hospital Indemnity, Supplemental Life (The Hartford)
• 401K Retirement Benefits with 4% match and immediate 100% vesting (Transamerica)
• Vacation and Sick Pay
• Free Parking at the hotel while on duty ($200 value)
• Meal allowance per 8hr shift ($10 per shift)
• Room Discounts with any Marriott Brand Hotel (31 different brand globally)
• Additional Room Discounts for select hotels within portfolio
• Two pairs of slip resistant shoes a year

The F&B Outlets & Bars Supervisor primary task is assisting the Bar Operations Manager and Bar Manager with the overall operations of Altitude Sky Lounge Bar, Latitude Bar, and In Room Dining operation. Secondary task is assiting the Director of F&B with Outlet operations when needed.

• Supervise and support all Bar and F&B operations
• Monitor, observe and assist in the elevation of service
• Support and assist team members in handling guest inquiries and requests, and in resolving guest complaints
• Manage and monitor product quality, service and satisfaction trends, evaluate and address issues and make recommendations accordingly
• Assist in monitoring inventory and inventory control as needed
• Ensure compliance with RBS rules, and health, safety, sanitation and alcohol awareness
• Ensure team members have current knowledge of bar offerings, products, services, facilities, events, pricing, and knowledge of the local area and events.
• Train and develop team members
• Complies and enforces uniform and grooming standards
• Performs other duties as assigned.

Job Requirements:

• High school graduate. Some technical bartending training preferred.
• Must have 3-4 years customer service. Deescalation experience a plus.
• Prefer 1-2 years of supervisory experience
• Prefer 1-3 years of bartending experience
• Knowledge of RBS Regulations including ID Checking experience, and handling intoxication prevention preferred
• Knowledge of Bottle Service and Bottle Service sales a plus

Why San Diego Marriott Gaslamp Quarter?

We are known as one of the best hotels in Downtown San Diego due in large part to the way we not only care for our guests, but our associates as well. Our mission is for our hotel to be a place where our associates would love to stay and our guests would love to work!

The San Diego Marriott Gaslamp Quarter is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to Tracy Smith at hr@gaslampmarriott.com or call (619) 446-6031 or to let us know the nature of your request.

Qualifications

Supervisor

Behaviors

• Enthusiastic: Shows intense and eager enjoyment and interest (Preferred)
• Team Player: Works well as a member of a group (Preferred)
• Loyal: Shows firm and constant support to a cause (Preferred)
• Leader: Inspires teammates to follow them (Preferred)
• Dedicated: Devoted to a task or purpose with loyalty or integrity (Preferred)

Motivations

• Preferred

  Job Security: Inspired to perform well by the knowledge that your job is safe

• Preferred

  Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

• Preferred

  Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

• High School (Required)
• Technical/other training (Preferred)

Licenses and Certifications

• Required

  CA RBS Training

• Required

  CA Food Handler

Skills

• Teamwork (Intermediate)
• MICROS (Some Knowledge)
• Multi-Tasking (Intermediate)
• Customer Service (Intermediate)
• Decision Making (Intermediate)
• Critical Thinking (Some Knowledge)
• Conflict Resolution (Intermediate)

Experience

• Preferred

  1 years:

  Supervisor

• Required

  3 years:

  Customer Service

• Preferred

  1 years:

  Bartending Experience

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)