Director of Rooms

Tiempo Completo

If you are passionate about helping people and looking for a company that supports career advancement, we may have the perfect opportunity for you!

Prominence Hospitality is now hiring a Director of Rooms

We are deeply invested in our team and ready to IGNITE your career. Inclusive, Growing, Noteworthy, Innovative, Thoughtful, Empowering are the hallmarks of our company’s culture.

Competitive pay & incentives

• Training and development programs and opportunities for career growth.
• Work/Life Balance and Employee Discounts - friends and family enjoy too!!

What you will do as our next Director of Rooms

• The Director of Rooms plays a crucial role in maintaining the reputation of the hotel and ensuring that guest expectations are exceeded.

• Education: A bachelor’s degree in hospitality management or a related field is required.

•  Candidates should have extensive knowledge of hotel operations, revenue management, and guest services.

  Experience: Candidates should have a minimum of 3 years of experience in hotel management, with at least 2 years in a Director of Rooms role.

  The duties and responsibilities of a Director of Rooms include:

  In addition to these requirements, candidates should possess strong leadership and communication skills, excellent problem-solving and decision-making abilities, and a customer service-oriented mindset. They should also be able to work well under pressure and handle multiple tasks simultaneously.

  • Overseeing the day-to-day operations of guest rooms, including housekeeping, laundry, and maintenance.
  • Managing a team of individuals, including supervisors and front-line staff, to ensure that the highest standards of cleanliness and guest satisfaction are met.
  • Developing and implementing policies, procedures, and training programs to ensure that the guest rooms are consistently maintained to the highest standards.
  • Coordinating with other departments, such as the front office, engineering, and food and beverage, to ensure that guest needs are met and that guest room issues are resolved promptly.
  • Monitoring and analyzing guest room occupancy and revenue trends to optimize room pricing and inventory management.
  • Developing and managing the department budget to ensure that financial goals are met.
  • Ensuring compliance with all relevant health and safety regulations and standards.
  • Staying up-to-date with industry trends and developments and incorporating them into the guest room operation.
  • Participating in sales and marketing efforts to promote the hotel’s guest room offerings.
  • Collaborating with other key stakeholders in the hotel, such as the General Manager, to develop and implement strategies to improve guest satisfaction and drive revenue growth.
  • Training, mentoring, and motivating the team to achieve performance goals and career development.
  • Managing guest complaints and escalations efficiently and effectively.
  • Providing regular performance reports to the hotel management and corporate office.