Position Objective

Responsible for the positive experience of guests through effective communication with all Service Professionals and guests. Adhere and follow Food and Beverage culture and vision in accordance to F&B core values.

Join the Hotel Bennett Team and Experience the Difference!

At Hotel Bennett, we understand that hospitality is more than just a job - it's a passion. If you love creating memorable experiences and thrive in a dynamic, fast-paced environment, we have the perfect place for you. Here is why you should consider joining our team:

Health & Wellness: We offer comprehensive health, dental and vision insurance as well as a company paid basic life insurance plan, short & long term disability plans and a 401(k) savings plan with company match.
Career Growth Opportunities: Whether you're looking to grow in hospitality or explore leadership opportunities, we provide clear paths for career advancement and skill development not only within Hotel Bennett but within the Salamander Collection.
Training & Development: We believe in investing in our employees. You will receive training that will enhance your skills in customer service, hospitality, management and more, preparing you for a bright future in the industry.
Employee Discounts & Perks
Enjoy property discounts for Rooms, Dining, Spa and more. Access to Employee Rates and discounts across the entire Salamander Collection including Jamaica, Aspen, Washington D.C., Florida and our 5-star flagship property in Middleburg, Virginia. Plus we host fun team-building events and celebrations throughout the year to create lasting memories with your fellow Service Professionals.

Additional Benefits

Paid Time Off
Holiday Pay (8 Holidays in Observance)
Employee Assistance Program (EAP)
Paid Maternity, Paternity and Adoptive Parent Leave
Complimentary meals in our Employee Dining Room
Tuition Reimbursement
Referral Bonuses

Join us at Hotel Bennett and be part of a team that values your passion for hospitality. Together, we create experiences that guests remember for a lifetime - and we believe those experiences start with happy, engaged employees like you!

Essential Job Functions

Responsible for coaching and training Service Professionals as well as organizing ongoing training and development of the existing staff.
This candidate must be knowledgeable of food & beverage trends.
Assist the Manager with maintaining appropriate staffing levels to provide for optimal performance commensurate to volume.
Assist the Manager in ensuring the adherence to departmental and Hotel guidelines, policies and procedures.
Supervise all aspects of service.
Ensure the presentation of food and beverage items are of the highest quality and consistent in preparation.
Interact with guests frequently to ensure satisfaction and enjoyment of their dining experience.
Coach and re-train employees as necessary for a successful operation
Support other departments as many be necessary for successful operation of Hotel Bennett
In addition to performance of the essential functions, this position maybe required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the Manager based upon the requirements of the hotel:
- Provide direct service to guests as needed, including, but not limited to, serving tables, bussing tables, and general clerical/cashier duties.
- Perform any general cleaning tasks using standard hotel cleaning products to adhere to health standards.
- Additional duties as necessary and assigned.

Education/Experience

High school diploma or general education degree.
Experience in a quality driven leadership position is preferred but not required.

Requirements

Strong customer service orientation and skills.
Must be able to speak, read, write and understand English.
Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written.
Knowledge of all menu items, prices and general service procedures.
Must possess basic computational ability.

Physical Demands

Must be able to work effectively in a stressful environment, communicate with others, effectively deal with customers and accept constructive criticism from supervisors.
Must be able to change activity frequently and cope with interruptions
May be required to apply common sense understanding to carry out instructions furnished in written, oral or diagram form; to deal with problems involving several concrete variables in standardized situations

Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Salamander is a drug-free workplace and participant in E-Verify. IND123

Hotel Bennett

About Us

In the center of historic downtown, Hotel Bennett is the culmination of steep tradition, intricate European-inspired architecture, and southern hospitality. From our doors, walk onto King Street, the gateway to culture and class. Embrace the allure of the Holy City and cherish moments of discovery and exploration with luxurious accommodations, amenities, and dining experiences.