Loss Prevention Supervisor

Tiempo Completo

Orlando Resort at Championsgate

The Omni Orlando Resort at ChampionsGate is surrounded by 36 holes of championship Orlando golf and 15 acres of recreation, this four-diamond resort is one of the nation's premier golf, meeting and leisure retreats. In addition to walk-out golf, guests may choose to relax in our signature Mokara spa, dine in one of our five restaurants or enjoy 15 acres of pools and recreation activities including the 850-foot lazy river.

Omni Orlando’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Orlando Resort at ChampionsGate may be your perfect match.

To ensure the safety and tranquil stay of hotel guests and employees, to assist as needed, to enforce the policies and procedures of the hotel and to record in writing any assigned task. Prepare incident and accident reports accurately and in the format specified by the Director of Loss Prevention.

• ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and assignments may be made in accordance with this position.

• Ensures that all security operations are in accordance with Omni Championsgate , procedures and standards of conduct.
• Supervises trains and schedules all Security officers.
• Meets regularly with the Director of Security to review incidents and current issues. Keeps management informed at all times on major incidents.
• Ensures that the Daily Activity Report reflects all security activities of the previous day and that it is distributed to the appropriate divisions, departments and the Director of Security.
• Ensures that a thorough and complete investigation and report is made on all losses, thefts, and accidents incurred by guests, members, patrons and employees. Ensures the incident reports are prepared accurately and concisely.
• Enforces all hotel rules, regulations and the Company’s standards of conduct. Conducts detailed investigations where warranted with the Director of Security.
• Conducts “integrity checks” using covert cctv as losses dictate and random “bag checks”.
• Ensures security programs are consistently followed ( Lost & Found, Hotel Parking & Decal, Rideshare, Locker Room Inspection).
• Reviews daily all logs to ensure completeness and takes follow-up action as necessary (patrol log, dispatcher log, rover log, shuttle driver log, and patrol cart log and alarm tapes).
• Prepares and conducts daily shift briefings.

EDUCATION and/or EXPERIENCE

• Two to four years related Security experience and/or training; or equivalent combination of education and experience.
• Must be able to work weekends, holidays and all overnight shifts.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Posterand the following link is theOFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email toapplicationassistance@omnihotels.com.