Location

La Mansion del Rio

The Omni La Mansion del Rio is ideally nestled along the historic Riverwalk among the banks of the Paseo del Rio in downtown San Antonio. It is within easy walking distance of the famous Alamo, El Mercado, La Villita District, Spanish governors Palace, San Antonio Convention Center and other well-known landmarks.

Omni La Mansion del Rios associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni La Mansion del Rio may be your perfect match.

Job Description

Responsible for understanding the basic tenets of Rooms Merchandising and integrating that knowledge with Selective Selling Techniques to sell the right rooms to the right customers at the right rate.

Responsibilities

Ensure that all Moments of Service standards are met
Create and modify reservations
File 3^rd party reservations and back-up any ESP & Sales Reservation inquiries
Post advance deposits on all prepaid reservations within 24 hours of booking
Process 800 number reservations with use of Daily Reservations Report
Process and research travel agency commissions
Monitor multiple booking reservations and remove from system
Monitor FIT mailbox & 3^rd party channels via extranet
Create and maintain transient room block. Ensure all reservations have correct billing, and all other necessary information
Take reservation calls from customers and OmniRez agents requesting on property assistance or any other calls pertaining to room reservations
Detail package reservations with appropriate notes and maintain Dynamic packages and MyUpgrades

Qualifications

Customer service experience required
High school diploma or equivalent
Must be proficient in Excel, Outlook and other general computer skills
Must be able to communicate effectively with internal and external guests

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Posterand the following link is theOFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email toapplicationassistance@omnihotels.com.

Omni La Mansión del Rio

SAN ANTONIO, TEXAS

RETREAT TO OUR SAN ANTONIO RIVER WALK HOTEL

Step out of our downtown San Antonio hotel to find yourself on the banks of the River Walk. At the heart of the city, this inviting district combines the natural beauty of the river with some of the city’s best dining, shopping and entertainment. From our hotel in San Antonio, you can take a quick stroll to the Alamo, visit the Historic Market Square or hop on a Riverboat Tour. Blending Spanish colonial architecture and European style, the Four Diamond Omni La Mansión del Rio surrounds you with the romance of a grand hacienda. Beautiful rooms and suites combine Old World design with contemporary finishes. A year-round courtyard pool and soothing treatments at Mokara Spa create a welcoming oasis at our River Walk hotel. You’ll also find plenty of space to hold your next meeting, gathering or special event at our hotel, with over 18,000 square feet of event space.