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Omni Grove Park Inn & Spa

The AAA Four-Diamond Omni Grove Park Inn & Spa is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports and politics have stayed at this hotel. The property offers sweeping views of the Blue Ridge Mountains, delectable restaurants, a Donald Ross golf course, tennis and fitness center, award winning spa and spacious convention facilities.

Omni Grove Park Inn and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Grove Park Inn & Spa may be your perfect match.

Job Description

To transport hotel guests to designated destinations around the resort property. When not providing transportation services, this role will be staged at the entrance of the resort where they will greet guests, creating a memorable first impression. Must be available to work until 1 AM.

Responsibilities

Drive shuttle busto and from designated destinations in a timely manner
Apply knowledge of commercial driving and skills in maneuvering vehicle at varying speed in difficult situations, such as inclement weather and heavy traffic
Greet guests and provide on boarding assistance
Ensure cleanliness of the vehicle; including interior and exterior
Inspect vehicle daily and report any damage or safety concerns immediately to management
Maintain accurate log of vehicle maintenance
Report any safety concern immediately to management
Maintain accurate log of services rendered
Create memorable experience during transportation service
Maintain 4-Star/4-Diamond standards of guest service.
Accept other special duties as requested by management.
Assist in keeping front entrance clean and tidy
Understand all emergency procedures
Understand all amenities and services offered at the Hotel and local area
Understand all Moments of Service scenarios

Qualifications

Customer Service Oriented
Must be 21 years or older
Must pass pre-employment drug screen
Outgoing, friendly personality
Valid Class C North Carolina License required
Flexible schedule; including days, nights, weekends, and holidays
Ability to lift 50 lbs.
Ability to sit or stand for long periods of time
Ability to bend in order to lift heavy items

Omni Grove Park Inn Resort & Spa

ASHEVILLE, NORTH CAROLINA

EXPERIENCE OUR HISTORIC ASHEVILLE RESORT

HOTEL REOPENING UPDATES

The Omni Grove Park Inn & Spa has been welcoming travelers for over a century. Located in the foothills of the Blue Ridge Mountains, close to Blue Ridge Parkway - America’s Favorite Drive, our historic Asheville resort provides a serene, meaningful escape. Recalibrate, reconnect with family and celebrate with loved ones at our resort. Spend leisurely days relaxing in mineral pools of a subterranean spa, enjoying rejuvenating treatments or golfing on a Donald Ross-designed championship course. Our Asheville, NC hotel restaurants and bars cater to every taste, offering a variety of culinary experiences. Guest rooms are family, ADA and pet-friendly, decorated with romantic charm and modern touches. Our resort in North Carolina is not to be missed.