The Restaurant Host is responsible for managing guest reception and seating arrangements, ensuring optimal dining room operations, and maintaining a professional atmosphere.
- Greet and welcome guests in a professional manner upon arrival
- Obtain and record essential dining information from guests, including dietary requirements and special occasions
- Strategically manage dining room seating arrangements, anticipating business fluctuations to maximize efficiency
- Implement organized seating protocols to maintain optimal service flow for servers
- Conduct regular, thorough inspections of restaurant areas, promptly reporting any equipment deficiencies or aesthetic issues through appropriate channels
- Maintain a clean and safe working environment in compliance with health and safety regulations
- Actively participate in and promote adherence to health and safety initiatives
Qualifications
- High school diploma or equivalent required
- 1-2 years of experience in a customer-facing role, preferably in hospitality
- Previous experience in a luxury establishment preferred
- Excellent communication and interpersonal skills
- Proficiency in restaurant reservation systems
- Self-motivated, with the ability to make effective decisions
- Demonstrates initiative, and the ability to work with minimal supervision
- Ability to deliver exceptional service levels under pressure
- Ability to multitask and prioritize in a fast-paced environment
- Flexible schedule, including nights, weekends, and holidays
- Knowledge of food safety and sanitation practices
- Basic math skills for managing wait times and table assignments
- Physically fit to stand and walk for the duration of the shift
- Familiarity with point-of-sale (POS) systems a plus
Additional Information
All your information will be kept confidential according to EEO guidelines.
Raffles Boston
Become part of the first Raffles hotel in the Americas. Help launch the brand and re-define luxury hospitality in the heart of Boston's Back Bay.
We believe that our unique cultural DNA is one of our most valuable assets and are committed to making sure it is understood and embodied by every member of our team. This starts from the very first moment that a potential colleague comes into contact with us, and continues throughout their time at the hotel.
Here are some of the ways that we are working to bring our culture to life while empowering our colleagues at Raffles Boston.
- An enticing first taste
- Celebrating beginnings
- Ongoing education & personal growth
- Building a humanistic workplace
Dirección |
40 Trinity Place, Boston, MA 02116 |
Tipo de propiedad |
Hotel |
# Empleos |
15 |