Store Supervisor - Wine & Spirits

Tiempo Completo

Omni Amelia Island Resort & Spa

At Omni Amelia Island Resort & Spa guests can explore 3.5 miles of pristine beach and scenic marshlands while enjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full-service spa, endless dining options and family-friendly activities.

Omni Amelia Island Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Amelia Island Resort & Spa may be your perfect match.

The Wine and Spirits Store Supervisor is responsible for supporting the Store Manager in overseeing daily operations, managing the sales floor, and ensuring a positive customer experience. This role involved supervising retail associates, assisting with inventory management, and ensuring 4 diamond standards for merchandising and customer experience are met.

Essential Functions:

Assist the Store Manager in managing daily store operations, including opening and closing procedures.

Supervise retail associates, providing guidance, support, and training.

Ensure high levels of customer service are consistently delivered by associates, stepping in to handle customer issues when needed.

Assist with inventory management, receiving shipments, placing orders, stocking shelves, and conducting inventory counts.

Support merchandising, ensuring displays are visually appealing and products are well-stocked and properly priced.

Monitor store conditions, ensuring cleanliness, safety, and compliance with company SOP and alcohol regulations.

Lead by example to maintain a positive, productive store environment and foster teamwork among associates.

Assist with scheduling, payroll management, and adherence to labor and attendance policies.

Support all Omni Hotels & Resorts associate engagement and training programs: including Moments of Service and Power of Engagement.

All other reasonable tasks and assignments as requested by the Store Manager and senior leadership.

Qualifications:

High school diploma or equivalent.

1-2 years of retail experience; preferably in the wine and spirits industry or similar.

Experience in a supervisory or team lead role is a plus.

Ability to work flexible hours, including evenings and weekends.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Posterand the following link is theOFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email toapplicationassistance@omnihotels.com. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.