Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.
Maintain and strictly abide by state sanitation/health regulations and hotel requirements.
Maintain the cleanliness and organization of the Reserve Coffee Shop.
Replenish items and assist in serving grab and go items.
Handle/Resolve guest complaints ensuring guest satisfaction.
Assist with inventories as scheduled.
Prepare coffee and tea beverages for customers.
Cash handling and accurately record customer order information.
Grinding and brewing coffee
Regularly performing stock checks in the coffee bar and placing new orders
Being aware of and following operational policies and procedures
Being punctual and maintaining regular and consistent attendance
Contributing to a positive work environment

Responsibilities

Responsible for the setup, service, maintenance, and breakdown of the Reserve Shop. Prepares and serves well-crafted specialty coffee drinks and other beverages. Maintains organization, cleanliness and sanitation of work areas and equipment. The Reserve Barista represents the brand and the culture of an establishment, providing clients with professional and friendly service.

Qualifications

High school diploma or equivalent
Ability to satisfactorily communicate in English, Spanish is a plus
One year experience in guest service.
Ability to provide legible communication.
Ability to do basic arithmetic
Previous guest relations training.

Faro Blanco Resort & Yacht Club

FARO BLANCO RESORT

Welcome to the perfect blend of land and sea, where adventure meets relaxation. Faro Blanco Resort is truly one-of-a-kind in Marathon, Florida—a place where two distinctive resorts share the same laid-back, Middle Keys spirit, offering an authentic and luxurious Florida Keys experience. Our properties are a haven for sun lovers, water enthusiasts, food connoisseurs, and island hoppers alike. It's also an exceptional destination for unforgettable beachfront weddings, dynamic meetings, and unique gatherings or memorable experiences that break away from the ordinary.